Frequently Asked Questions

You may start by attending some small business seminars offered through the SBDC, visit our offices and take advantage of our resource center, or contact First Stop Illinois at (800) 252-2923 or

Most government "loans" through SBA and state programs are guarantees to banks rather than direct loans to businesses. These programs are quite effective and do not deserve the "horror stories" many people have heard about them. However, these loans are not for everyone. The lending programs generally work through banks, require collateral, equity (owner) investment, a business plan and other supporting documents. Preparation is key to successful borrowing. Call the SBDC offices to discuss your needs, and we'll advise you on the processes.

No, we do not write them, but we will guide and review them, critique them and help you "fine tune" them. We can also direct you to workbooks, text books, computer programs and consultants that can help you through the process.

Absolutely! If you are looking for training, we offer many affordable seminars, workshops and online training to turn your good idea into a great business! Topics include: business planning, QuickBooks, techniques for social media, financing, The Art of Starting a Business in Illinois and more! Visit our calendar too see which topics fit best into your schedule, Business Development Center. By clicking the first day of any month and changing the view to "Month" you can easily identify multiple opportunities at a time. If you schedule does not work with any of our events, please consider using our resource partner SCORE.

If you are self-employed, meaning you run a business with no employees, you can use the Health Insurance Marketplace to buy insurance as an individual instead of going through the SHOP Marketplace. You're not considered an employer even if you hire independent contractors to do some work.

Yes! The SBDC offers many training programs on leadership, planning, financial analysis marketing, finance and other topics beneficial to established businesses. Similarly, SBDC counseling is focused on established businesses and late-stage start-ups (well defined business plans, acquisitions, franchises). While we act as “general practitioners of business,” we have expertise in marketing, finance, planning, acquisitions, franchising, organizational structure, transition planning and other topics.


Developed in cooperation with the U.S. Small Business Administration, the Illinois Department of Commerce and Economic Opportunity, and College of DuPage as a service to Illinois businesses under cooperative agreement #SB-2M-00097-15.

Contact Information

Business Development Center
Illinois Small Business Development Center
535 Duane Street, Office 233
Glen Ellyn IL 60137

Ute Westphal, Program Manager
Phone: (630) 942-2630
Fax: (630) 942-2606

Summer Hours of Operation
Monday to Thursday, 
8:30 a.m. to 5 p.m.