Student Stories: Richard Dietzler

Richard Dietzler

Major: Automotive Service Technology

Richard Dietzler’s passion for autos started in high school.

“I was predominantly a hands-on learner and enjoyed the automotive industry,” he said. “I found the mechanical work challenging and less mundane. With so many makes and models out there, you often run into difficult situations, which can be enjoyable.”

When it came time to pursue his passion as a career, he chose the Automotive Service Technology program at College of DuPage due to its location, affordable cost and transferability of courses to Southern Illinois University (SIU). As a result, COD set the tone for Dietzler’s profession.

“The service class work with Mike Foss provided me with the required experience to jump-start my career,” he said. “I believe COD has one of the premier, if not the best, two-year automotive programs around. This program touched me personally, adding much value and crafting punctual skills and abilities.”

COD has one of the premier, if not the best, two-year automotive programs around.

Richard Dietzler

Dietzler earned his Associate in Applied Science degree and the Automotive Service Technology certificate. His career took him to Ford and Toyota dealerships, but in time he wanted a bigger challenge beyond working on the same models of cars. He transitioned to independent repair facilities, often becoming the lead technician.

He also attended SIU and graduated with a bachelor’s degree in Automotive Technology and a minor in Management. During his tenure at SIU, he participated in a management internship with Bridgestone Retail Operations, which impacted his career.

“The training was geared around store, district and regional management,” he said. “These experiences, in conjunction with my automotive foundation, spring-boarded my career outside the mechanic work and directed me to corporate opportunities.”

He secured a position with Ally Financial, which handles vehicle service contracts. Through multiple promotions, including managing teams of 15 to 20 people, Dietzler is now a senior team leader overseeing Ally’s operation analysis. His squad works closely with Ally’s producing dealerships on coaching, monitoring and developing action plan controls for claim loss ratios on vehicle service contract products. His territory is assigned to 750 dealers averaging $30 million in net written premium per quarter.

Learn more about the Automotive Technology program at College of DuPage

Dietzler advises students in the Automotive Service Technology program at COD to take it seriously.

“You would be surprised how many companies have respect for this college,” he said. “Learn as much as you can and do not hesitate to ask questions. Equally important is to network, network, network! You never know who could be hiring you upon graduation.”


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