Understanding Your Award Letter

Your award letter will provide you with the financial aid that you qualified for based on your FAFSA, whether it is grants, loans, work study, or a combination. It is important that you read and understand your award letter. To help you understand your award letter, please click on the links below for more information 

  • What do I do now?
  • How is my financial aid determined?
  • How do I accept my financial aid?
  • Do I need to be a full-time student?
  • Can I register for classes?
  • Can I repeat classes?
  • How do I buy my books with my financial aid?
  • How do I pay my tuition with my financial aid?
  • When do I get my refund check?
  • Is there a maximum amount of Pell Grant money I can receive?
  • Is there someone I can sit down with and talk to about my award letter?

** Financial Aid Tips **

  1. Students must apply for financial aid every academic year. An academic year is defined Fall Semester to Summer Semester.
  2. If you enroll full-time for the Fall Semester and Spring Semester - and receive your full financial aid awards for the Fall and Spring Semesters - you may not have financial aid available for the Summer Semester. 
  3. Our advice - any refund checks you received midterm, save the refund check and use them to cover your Summer Semester classes.


Helpful Resources

Rights and Responsibilities - Understanding your Financial Aid

Satisfactory Academic Progress Policy

How To Videos - coming soon

  • How to calculate my Pell Grant award if I enroll less than full-time?
  • How much money do I have for books?
  • How do I accept or reject my Federal Direct Loans?

Contact Information

Office of Student Financial Assistance
Student Services Center (SSC), Room 2220, (630) 942-2251
Fax: (630) 942-2151

Regular Hours

Monday to Thursday: 8 a.m. to 7 p.m.

Friday: 8 a.m. to 5 p.m.

College of DuPage

425 Fawell Blvd., Glen Ellyn IL, 60137

(630) 942-2800 (Main)

(630) 942-3000 (Student Services)

  2019 College of DuPage