Service Excellence at College of DuPage

At College of DuPage, Service Excellence is not just a collection of training courses, but a culture that provides the best service to students, community, faculty and staff. The sessions below, provide opportunities for employees of College of DuPage to discover what Service Excellence means and how you can apply it in your everyday life (both here and at home).

Module 1: Building a Foundation of Service Excellence

SVCEX-0500

This module will help you to discover the importance of Service Excellence, and how it plays an integral role at the College of DuPage.

This module provides the foundation for Module 2: Exploring Service Excellence and you should complete this on your own before beginning Module 2.

Module 2: Exploring Service Excellence

SVCEX-0501

This second module is presented by Steve Beck, of Beck Seminars. Steve is a motivational speaker, author and well-known expert on providing service in an educational environment. In this session you will hear more about how to uncover your personal excellence.

Module 3: Creating Service Excellence

SVCEX-0502

In this third module Steve Beck will help you take your service excellence to the next level! You'll personalize your approach to service excellence. 

All 3 modules are now available online in two different courses:

Service Excellence for Faculty and Service Excellence for Staff
To register, email the TLC and be sure to include your name, you Colleague ID#, and make sure to specify if you are faculty or staff.

Please allow 24 hrs for your registration request to be processed. Once you register you will receive an email from the TLC with further instruction.

 

Contact Information


Teaching and Learning Center
Student Resource Center (SRC), Room 1105/1107, (630) 942-3805
tlc@cod.edu



Service Excellence Online

video

Service Excellence at COD

The Service Excellence Series is now available online. Watch this short preview video to learn more!