Service Excellence at College of DuPage

At College of DuPage, Service Excellence is not just a collection of training courses, but a culture that provides the best service to students, community, faculty and staff. The offerings listed below, provide opportunities for employees of College of DuPage to discover what Service Excellence means and how you can apply it in your everyday life (both here and at home).

  • Building a Foundation of Service Excellence (video)
  • Exploring Service Excellence course
  • Creating Service Excellence course
  • Email Etiquette
  • Effective Questioning Techniques
  • Every Call Counts
  • The Other Side of the Window
  • Dealing with the Irate Customer

 

Contact Information


Teaching and Learning Center
Student Resource Center (SRC), Room 1105/1107, (630) 942-3805
tlc@cod.edu



College of DuPage

425 Fawell Blvd., Glen Ellyn IL, 60137

(630) 942-2800 (Main)

(630) 942-3000 (Student Services)

  2018 College of DuPage