Female student studying

Student Resources

We Are Here Working for You

Hours of Operation

  • Hours for Admissions and Outreach, Student Registration Services, Cashier's Office, Counseling, Advising and Transfer Services, Office of Student Financial Assistance and Campus Central are 8 a.m. to 7 p.m., Monday through Thursday.
  • For other areas, please visit Campus Hours.

College Facilities

No college facilities will be available for student use until it is safe to do so. Library, computer laboratories and other laboratories and studios will be closed. Please continue to check the COVID-19 website for updates and announcements.

View Fall 2020 Guidelines

Alternative Instruction

Accessing Email and College Learning Tools Remotely

Learning online is an adjustment that College of DuPage wants to make as simple as possible for you. From accessing student email to Blackboard to knowing what's available online at the library, we've got you covered!

Working remotely, it’s more important than ever that students use their dupage.edu email. Outlook often organizes emails into two categories: Focused and Other. Be sure to check both categories of emails so you are receiving the latest news. Follow these steps to learn more or to learn how to disable this functionality. You can also visit Student Email for more information.

Most COD online systems and services are available to you via the portal (inside.cod.edu), which you can access from any home computer via your preferred web browser. You can also access the portal and many other tools using the Chap App using a mobile device. The Chap App is free to download and available for iOS or Android at the Google Play Store or the Apple App Store.

Blackboard can be accessed through the portal or through the Blackboard App on your mobile device. The Blackboard App is free to download and available at the Google Play Store or the Apple App Store. Use it to download content, receive PUSH notifications when new items are added to your courses, and to join a Collaborate Ultra session. Blackboard is also available via a mobile browser on your mobile device at bb.cod.edu.

Many Library resources are available through the Library’s website. Students can access databases and e-resources, find research guides, monitor their library accounts, request interlibrary loan materials, and chat with a librarian online.

Library Card Requests

If you haven’t yet activated your Library account, use this form to request Library access. If you have a COD ID card, please include the number on the bottom of your card (which starts with 2130), and Circulation staff will email you once they activate the ID number as your Library card. If you don’t have a COD ID, a barcode number will be emailed to you as soon as Circulation staff process your request. You can use this barcode to access the Library's online resources.

Library Chat

Students can also connect with the library online via COD's Library Chat. The Library Chat is available during regular Library hours of operation. Virtual appointments can be scheduled during these times.

Learning Commons services will be available online only. Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance.

Learning Commons Hours

Visit the Learning Commons hours page for specific services hours.

Online Assistance

Online academic assistance is available for Math Assistance; Tutoring Services; and Writing, Reading, Speech Assistance. 

Math Assistance:

Tutoring Services:

Writing, Reading, Speech Assistance:

Student Services

While offices will be closed for face-to-face transactions, all departments will maintain their online pages and will have email and phone access. View list of Student Support areas and contact information.

College of DuPage Bookstore is operating online. Check-in rentals, get refunds for materials from dropped classes, order new books and materials online and even complete buybacks from the safety of your home. In most cases, the Bookstore is currently offering free ground shipping for online orders. You can reach the bookstore for any questions at (630) 942-4353. Please leave a message and a staff member will get back to you as soon as possible. You can also email the Bookstore at 0784mgr@follett.com.

Curbside Pick-Up Available at the Bookstore. Students may arrange to pick up course materials ordered through the College bookstore.  When notified that their course materials are available, students can make an appointment for curbside, contactless pick-up by calling (630) 942-2361.

Campus Central can support students with many general questions at (630) 942-3000 or email campuscentral@cod.edu. Reach out if you are in need of information on how to:

  • Navigate myACCESS
  • Register for classes online
  • Testing or prerequisite information
  • Make a payment or start a payment plan
  • Obtain student records information such as transcript ordering and enrollment verification
  • Receive commencement information
  • Receive language assistance

The Counseling & Advising Services Office is available to help students manage their academic concerns and offer other relevant guidance. Students needing assistance should contact Counseling & Advising Services (630) 942-2259. Counseling is provided at no cost. Responses to all calls and inquiries will occur in the order in which they are received. 

Students can also visit the Counseling, Advising and Transfer Services website for other resources and use the link at the bottom of the page to ask a counselor a question. 

Student Financial Assistance is operational and will respond to your inquiry as soon as possible. Please monitor your COD student email for notifications and follow-up.

You can access all things financial aid-related in Financial Aid – Self Service. Login to the insideCOD student portal and launch Financial Aid Self Service from the myACCESS student menu. Financial Aid is also available on mobile devices. Download the ChapApp for iOS or Android to get Financial Aid – Self Service at your fingertips.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act - Higher Education Emergency Relief Fund (HEERF) provides emergency financial assistance to eligible College of DuPage students who are experiencing financial hardship related to COVID-19 that could adversely affect their academic success. Learn more about the CARES Act.

Student Emergency Relief Fund

The College has established a Student Emergency Relief Fund to provide assistance to students who are financially struggling as a result of the pandemic. Students who are in need can apply at foundation.cod.edu/covid19relief.

Adjusted Payment Plans

Due to COVID-19, College of DuPage is temporarily adjusting the payment policy. Students who register for fall courses now have extended time to sign-up for a payment plan or pay their balance in full.

  • Fall 2020 Classes: Students must either enroll in a payment plan or pay their balance by June 30. Without payment or a payment plan, students will be dropped from their courses beginning July 1.

Federal Student Aid Loan Forbearance and Guidance for Parents and Students 

To provide relief to student loan borrowers during COVID-19, federal student loan borrowers are automatically being placed in an administrative forbearance, which allows parents and students to temporarily stop making monthly loan payments. Read more from the U.S. Department of Education. 

Fall Scholarships

The Fall 2020 Scholarships is now closed.

The staff in the Office of Student Life continues to support our students while working remotely. You can reach us via email at studentlife@cod.edu or leave a message at (630) 942-2243.
Please contact us with questions about:

  • New Student Orientation
  • Orientation Leader Program
  • Living Leadership Program
  • Student Clubs and Organizations
  • Fuel Pantry (Food Pantry)

Are you expecting any refunds from COD while we work online? No worries, we got you covered! Financial aid is disbursing to student accounts as scheduled. Like with any online banking services, we also offer direct deposit of refunds to your personal banking account. This is the safest and fastest way to get your funds. Follow these simple instructions to enroll in eRefunds.

Resources

College of DuPage offers a variety of resources to help the community and students. If you or someone you know is experiencing hardship, we hope that these resources may be of help to you. If you are feeling overwhelmed and need to discuss your situation with someone, please reach out to our counselors at (630) 942-2259 or by visiting cod.edu/counseling. Our counselors are here to help you.

Fuel Pantry

The Fuel Pantry is for all students, faculty, and staff facing food insecurity and in need of assistance. Please visit The Fuel Pantry for more information.

The following links provide listings for food pantries in DuPage County and the surrounding area. Please be aware that some food pantries require you to demonstrate need through income verification. Please call ahead.

Supplemental Nutrition Assistance Program

Supplemental Nutrition Assistance Program (SNAP) work requirements for Able-Bodied Adults Without Dependents (ABAWDs) have been temporarily suspended in every county in Illinois due to the state of the emergency. If you need food during COVID-19, follow these steps.

Affordable Hotel Rates for Students

The DuPage Visitors Bureau is trying to support students who may be terminating a lease or need a temporary place to stay. The list of DuPage Visitors Bureau Student Hotel Rates can help. Please use this list as a guide to find affordable hotel options and ask for the “college rate.”

Other Resources

Students Illness Reporting Protocol

We ask any student who becomes infected with COVID-19 or any other communicable disease submit the Communicable Disease Reporting Form to report their illness and receive proper guidance from the college.

 


We recognize that these are unsettling times and we want you to know that your safety and well-being as a student is our first priority. Our hearts go out to everyone who has been impacted by this health crisis. Please use alternative options to stay in touch with your instructors and our staff using the tools provided on Student Resources for COVID-19 webpage. We will continue to serve you at College of DuPage and look forward to resuming regular operations as soon as we are able. 

Last updated: Aug. 19, 2020