Soaring to Excellence celebrates 10 years with a new series of teleconferences packed with practical information. Broadcast times for all teleconferences are Noon - 2:00 pm Eastern Time.

Linda Slusar, David Dowell, Lorelle Swader, and Sharon Comstock
Friday, March 26, 2004

The third teleconference addresses skills required for professional advancement for library staff. Topics include mentoring, creating professional portfolios, career ladders, professional organizations and meetings, and information about the American Library Association’s current initiatives concerning library support staff.

Donna Fryer, GLOBAL Information Research & Retrieval—North Carolina
Friday January 23, 2004

Technology skills are the focus of the second teleconference, with an emphasis on computer and Internet basics. Topics include online information retrieval, communicating electronically, and software programs you should know.
Slides from this teleconference are available.

Debra Wilcox Johnson, Johnson & Johnson Consulting—Wisconsin
Friday, November 14, 2003

The first teleconference of the 10th season covers the basic skills every library worker needs to know: how to be a good employee, how to be a good manager, communicating, problem-solving, customer service, and conducting effective meetings. Slides from this teleconference are available.

Broadcast Time: Noon - 2:00 pm Eastern Time.

Statewide Licenses: A number of state libraries contract with us for statewide distribution of these programs. Please check with your state library training and development coordinator for details to see if they have made such arrangements for you.