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Session Details
Soaring to Excellence 2003
Time, Technology and Techniques

Friday, March 21, 2003 (12:00-2:00 Eastern Time)
LIBRARY SUPPORT STAFF SOAR TO GREAT HEIGHTS: 
How library workers give back

Penny Mandziara, Youth Services, Bensenville Community Public Library-Illinois
Janis Williams, Library Technical Assistant, Elmhurst College Library-Illinois

This third Soaring program focuses specifically on library support staff and what they are already doing to enhance their jobs, their skills, their libraries, their attitudes, and their relationships with patrons, students, or co-workers. 

Also, the latest topics in their professional arena will be discussed by exploring resources such as Library Mosaics, and ALA's Career Ladders. 

Penny and Janis will serve as moderators to both guest support staff as well as a studio audience of both LTA's and Librarians. This will be comprehensive view of what library service is now, and what it can be in the future. 

Teleconference Materials

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