Join
us for
Virtual Reference:
A
Leadership View
A National
Teleconference
Join us for a national teleconference
with another view of the future of Virtual Reference Services. College
of DuPage has brought you the perspective of the professional librarian
in last year’s series, Virtual Reference Services, and this year’s
Reference Services: Toward a New Service Model.
On Friday, May 2, 2003, we
will bring you the perspective of two industry leaders, Frank Hermes,
Vice President of Cooperative Discovery Services of OCLC and, Phil Kesten,
Chair of the Department of Physics at Santa Clara University and founder
of Docutek. They will give you their view of the future – John
Berry, past president of ALA, will lead a panel of experts to ask the
kind of questions to give you the kind of information you need to plan
for the future of reference services at your library.
This program promises to
be both challenging and thoughtful. Ultimately, industry leaders have
the chance to share future plans and why they have made them. You, either
by phone, FAX, e-mail or your surrogates on the panel, will be able
to give them your feedback.
Purchasing library technology
is often a matter of give and take – this is your chance to give
industry leadership a professional librarian’s perspective and
take away a better command of the future of reference services tools.
This program is available
to you for the low cost of twenty-five dollars (US$25.00). For registration
or more information, call Cathy or Silvia, 800-354-6587, or Register
Your Site Online Now!
Introducing our Speakers...
Frank Hermes
Vice President, Cooperative Discovery Services
Frank joined OCLC in July 1999 as Vice President; Marketing and Planning
with his primary responsibility to establish a central marketing unit
at OCLC that would help better connect OCLC strategies with the needs
of libraries. In November of that year, he assumed additional responsibility
for the Reference and Resource Sharing businesses. He currently heads
up the Cooperative Discovery Services business unit, which delivers
reference and resource sharing services to libraries worldwide. Before
1999, he worked with OCLC as an independent consultant for many months.
Prior to forming his consulting business, Frank was General Manager
of OneSource Information Services, a provider of web-based business
information. His past also includes a number of senior marketing and
sales management positions with Standard & Poor's and Citicorp.
He received his B.A. in Economics from Dartmouth College and a M.B.A.
in Marketing from The Wharton School.
Philip Kesten
Docutek's Founder & Vice President
Philip Kesten is an Associate Professor of Physics at Santa Clara University
in Santa Clara, California. He received his B.S. degree in Physics from
M.I.T. in 1978 and the Ph.D. in Physics from the University of Michigan
in 1985. At Santa Clara since 1990, Dr. Kesten serves both as the Chair
of the Department of Physics and the chairman of the University's Technology
Steering Committee. He has served as a multimedia consultant to book
publisher John Wiley & Sons, Inc. and as Senior Editor of Modern
Dad magazine. Dr. Kesten is active in a variety of projects in which
technology is used to enhance the academic endeavors of teaching and
learning.
John W. Berry
NILRC Executive Director and Immediate Past President of the American
Library Association
John W. Berry is Executive Director of NILRC: A Consortium of Community
Colleges, Colleges and Universities based in Chicago. The twenty-eight
year old consortium has fifty-five member institutions across Illinois
and Missouri. Formerly, he was Director of Advancement and Research
Associate Professor, The University Library, University of Illinois
at Chicago (UIC) 1990-96. From 1985-89, Mr. Berry served as Executive
Director of the Library Administration and Management Association (LAMA),
a division of the American Library Association. He has also held faculty
and management positions at Northern Illinois University, Elmira College
(NY) and Indiana University. He holds the MLS (Library and Information
Science), MAT (Social Studies) and BA (Political Science) from Indiana
University. A widely published author and frequent lecturer, his areas
of research interest include digital libraries, intellectual property,
distance learning, library building design and fundraising for libraries.
Mr. Berry served as ALA's 118th President in 2001-02 and is currently
the association's Immediate Past President.
Anna Yackle
Anna Yackle has worked in libraries for over 20 years in a wide variety
of positions in 2 law firm libraries, a large academic library, and
5 public libraries. She has held her current position of Resource Sharing
Consultant at the North Suburban Library System for the past 4 years.
Anna looks forward to the changes the next twenty years will bring to
librarianship. Anna received a B. A. in Political Science from the University
of Colorado and an M.L.I.S. from the University of Illinois.
Scott Collard
Scott Collard is an Assistant Reference Librarian and Assistant Professor
at the University of Illinois at Chicago, where he has been for the
last three years. He received his MSLIS from UIUC, an MA from University
of Chicago, and a BA from CU-Boulder. He took a leading role in the
selection and implementation of the library's virtual reference system,
and now serves as administrator and trainer for the system. In his research,
he concentrates on the intesection between reference work and technology
- especially in terms of usability and user-centered design - and he
currently heads up a team investigating the integration of customizable
library portals into the virtual library environment.
Teleconference Materials
Please download our evaluation forms.(they are in Acrobat format):
- Site
Coordinator: Fill this out yourself
- Participant:
Print one for each participant at your site and have ready for them
to fill out. Collect and return back to us after the teleconference.
Our Sponsors
A sincere "thank you" to the sponsors of "A Leadership
View":
Once again,
this program is available to you for the low cost of twenty-five dollars
(US$25.00). For registration or more information, call Cathy or Silvia,
800-354-6587, or Register Your Site Online Now!
For questions
or information about the teleconference:
Call: 1-800-3-LINKUP (1-800-354-6587) or 630-545-9069.
Fax: 630-942-3333.
Email comments or questions to teleconference@cdnet.cod.edu
Copyright
© 2002 College of DuPage. Email comments to teleconference@cdnet.cod.edu
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