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Teleconferences

For reference:
Last Year's Teleconference

 Thanks for a Great 3rd year in our Reference series!
Realities of Digital Reference:
Challenges, Tools, and Opportunities
Satellite-Delivered Teleconferences February 6 and April 16, 2004  
  • Explore the challenges and solutions facing reference services in an electronic environment.
  • Discover new tools and techniques to help your staff deliver top-notch service.
  • Get answers to your questions from leading experts.

Friday, April 16, 2004, Noon to 2 p.m. (Eastern Time)
Joe Janes and Colleagues: Preparing for the Future of Digital Reference

Great Teleconference! We've provided the slides for you.

Also, a number of our viewers asked us to stream the vendor presentations from the "New Tools for Enhancing Digital Reference" teleconference in February 2004. These presentations are streamed to answer the requests of our teleconference audience and are presented for information only. College of DuPage has neither solicited nor received any promotional considerations from these vendors and their presence on this web site does not constitute an endorsement of any particular product or vendor.

Select the version to watch, based on your connection. If you have a dial-up service, choose the 56K version. If ISDN or cable or DSL, choose the ISDN. If you are on a LAN, choose LAN.

Vendor Type of Connection
Altarama 56k ISDN LAN
Ebsco Publishing 56k ISDN LAN
Ex Libris 56k ISDN LAN
Innovative Interfaces 56k ISDN LAN

Minitex

 56k ISDN LAN
Schedule Source 56k ISDN LAN
Serials Solutions 56k ISDN LAN
VOIP 56k ISDN LAN
Xrefer 56k ISDN LAN

The rest of the information about the teleconference is left in its original pre-conference tense:

Discussion will focus on how libraries can seize opportunities to make their reference services central to the information lives of users. Says Janes: "I see the last several years as the most profound period in the history of reference work. Nearly every aspect of the work has been re-examined, called into question, rethought and revisited as the contexts in which it goes on change.” Issues to be discussed include privacy, collaboration, customer service, staff training and organizational changes.

Presenters

  • Joe Janes, Associate Professor and Chair of Library and Information Science, the Information School of the University of Washington and Founding Director of the Internet Public Library;
  • Mary Anne Hodel, Director, Orange County Library (Orlando, FL);
  • Joe Thompson, Project Coordinator, Maryland AskUsNow!.
  • Michael Jackson and Richard M. Dougherty, Hosts.

Reference Links

Evaluations

By completing and submitting this questionnaire, your name will be placed in a drawing for a $100.-- (one hundred dollar) Borders Books Music & Cafe gift certificate that may be redeemed online or at one of their stores.

Friday, February 6, 2004, Noon to 2 p.m. (Eastern Time)
New Tools for Enhancing Digital Reference

Discover tools, strategies and techniques to help your staff deliver top-notch service. Leading experts from public and academic libraries will share their experience. New products for cross-platform searching, serials management, scheduling, and more will be demonstrated.

Presenters

  • Flo Denny, Assistant Director, Suffolk Cooperative Library System, Long Island, NY;
  • Nancy Huling, Head, Reference and Research Services Division, University of Washington Libraries and president of the Reference User Services Association (RUSA), a division of the American Library Association;
  • Sarah McCord, Electronic Resources and Reference Librarian, Washington State University Health Sciences Library.
  • Michael Jackson and Richard M. Dougherty, Hosts.

Products to be demonstrated - Ex Libris: SFX and MetaLib; III: AirPac, Metafind, MetaBridge; Serials Solutions; EBSCO: EBSCO A-Z; Illinois Alliance: VoIP: Minitex: Webinars; Schedule Source Software Inc: work scheduling software. View the Vendor References.

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About Our Reference Series

The programs are the fifth and sixth in a series of teleconferences on reference hosted by broadcaster Michael Jackson and Richard M. Dougherty, president of Dougherty and Associates, a library consulting firm, and past director of the University of Michigan Library and the University of California at Berkeley Library.

Both teleconference can be viewed live from Noon to 2:00 p.m. Eastern Time at a library, college or university with a satellite downlink. Participants will be able to submit questions to presenters for on-air discussion. Support materials will be available through this web site.

Cost of series: $385 per site, including taping rights. Discounts available for multiple sites. Register your site now.

Presented by the Library Learning Network of College of DuPage
A leader in high quality, affordable learning opportunities for the Library Community

Copyright © 2004 College of DuPage. Email comments to teleconference@cdnet.cod.edu 
Site updated 26 April 2004  by Gnu Media Design Company.