Mark your calendars! 
The 2002 teleconference series has been set:

November 16, 2001
Customer Service... It's More Than Just a Smile
Debra Wilcox Johnson

January 18, 2002
Bringing Order to the Chaos: 
Using Search Engines Efficiently
Bill Erbes

March 22, 2002
Whatever Happened to Carbon Paper?: 
A Look Toward the Future for Librarians, Library Assistants and the Printed Word
Bill Erbes and a Panel of Library Staff

Dear Soaring Viewers,

Soaring to Excellence is a series of three teleconferences each school year, which provide information and training to library support staff nationwide. These teleconferences are broadcast from the television studios of College of DuPage in Glen Ellyn, Illinois, to our subscribers.

We are celebrating our 8th year and are looking forward to more great programming. This site will be an invaluable companion to this series. Each teleconference will be supported by practical information, discussion questions, worksheets, and bibliographies. Soaring 2002 promises to be an excellent and effective staff development series!

Linda Slusar, 
Soaring to Excellence Project Director

Statewide Licenses: A number of state libraries contract with us for statewide distribution of these programs. Please check with your state library training and development coordinator for details to see if they have made such arrangements for you.

Copyright © 2001-2002 College of DuPage. Email comments to teleconference@cdnet.cod.edu 
Site updated 28 June 2002  by Gnu Media Design Company.