Learn Library reference skills to improve yourself as a Librarian or Library Technical Assistant with the Soaring to Excellence series of satellite teleconferences, and now we offer videotapes of past conferences, all from the College of DuPage in Glen Ellyn Illinois.

Soaring to Excellence 2004
 Toolkits for Advancing Your Career

Friday, January 23, 2004
A Technology Toolkit: Survival Basics for Everyone

Another Successful Show!

Thanks to all who watched the teleconference. You can view the slides used during this conference here. We've left the rest of this page for your reference. Please fill out your evaluations and return them ASAP. Thanks again.

Overview
This teleconference will offer up-to-the-minute information on computer and Internet skills that every library assistant needs. Donna Fryer provides an entertaining look at office technology, and gives practical information on online information retrieval, communicating electronically, and software programs you should know.

Donna Fryer
Ms. Fryer has been in the Information Industry for 15 years. After obtaining her stock broker’s license, she was recruited to help LexisNexis’ Legal and Accounting clients find information on finances, public records, businesses, taxes, and laws. She also helped produce video training material for LexisNexis’ Sales Force and trained professionals on how to conduct efficient research. Donna has spoken before numerous groups, including WebSearch University, on Web tools that can make life easier.

Read the handout materials below, or print out the two-page handout. and take it with you to the seminar.

Search it Right.com
http://www.searchitright.com
Donna Fryer's company offers outstanding information resources, including her CD on advanced searching techniques and implementation strategies.

SEARCH IT RIGHT CD’s
http://www.searchitright.com/order.html
Competitive Intelligence Strategies on the Internet- Amplify your searching by learning how to do 'Mine the Internet'. This instructional training CD will walk you through from basics to advanced features for searching with examples for each feature. There is special emphasis on 'Strategy' to implement features and dig deep through the search engines and key web sites. The training ends with a section on 'Sources' to find hard to find information. This research training CD can be used for Information Professionals, Libraries, Finance Industry, Insurance Industry, Legal Research, Credit Managers, and many other industries besides competitive intelligence.

Program Outline

Part I. E-Mail (NEW: expanded details)

1. E-mail—what is it?
2. The joys and pitfalls of e-mail
3. How to organize e-mail
4. E-mail formats
5. E-mail etiquette: chart
6. Discussion groups and blogs
7. Privacy
8. Attachments
9. Viruses
10. Hoaxes
11. Saving backup copies of email

Part II. The Internet (NEW: expanded details)

1. Search engines, directories, portals, and the Invisible Web
2. Searching techniques
3. Evaluating Web content
4. Useful software
5. Privacy


Part III. Technology and Training (NEW: expanded details)

1. Looking Ahead at Technology
2. Educational Opportunities for Library Workers

Time: Noon - 2:00 pm Eastern Time.

Discussion Questions

Before the Conference

  1. What technology issues scare you the most about the Internet?
  2. How can your e-mail and Internet sites be more organized?
  3. Do the same etiquette rules apply for both e-mail and business correspondences?
  4. What searchable fields are available for more efficient searching on the Internet?

After the Conference

  1. What is an e-mail?
  2. What type of message can be sent via e-mail?
  3. Name two types of attachments that can be sent and received via e-mail.
  4. When should you cc or bcc another person?
  5. Name some netiquette rules for corresponding via e-mail.
  6. How can e-mail be organized for more efficiency purposes?
  7. What is an Internet Hoax or Urban Legend and where can this be verified?
  8. What is spam and how can you lessen the impact of spam?
  9. Name two places to find software downloads and reviews.
  10. What is a Cookie and how can you delete them?
  11. Name three search engines.
  12. Name three features of search engines that help provide more accurate searches.

Selected Resources

Google search help for basics and advanced:
http://www.google.com/help/refinesearch.html

Alta Vista search help for advanced searching:
http://www.altavista.com/help/search/help_adv

Yahoo search help for basics and advanced:
http://help.yahoo.com/help/us/ysearch/

Alltheweb search help for advanced:
http://www.alltheweb.com/help/faqs/advanced.html

e-mail etiquette:
http://www.emailaddresses.com/guide_etiquette.htm

Software downloads:
http://www.zdnet.com/ and http://www.pcworld.com/

Spam:
“CR Investigates: E-MAIL SPAM - How to Stop It from Stalking You”, Consumer Reports, August 2003: 12-16.

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