Nursing and the Healthcare Professions
Frequently Asked Questions
We have included information about all of our products on this web site. You can see a complete list, read about each product, and print out information for later review. In addition, you can send for brochures that provide more detailed descriptions of content, order software or download free demos from this web site.
Questions Newly updated programs
Newly released products
Hardware specifications
Getting demos for our software
Licensing agreements for software
Defective materials replacements
Technical support
Year 2000 compliance
Pricing information
Ordering
Payments for software or printed materials
Shipping information
Top of page Hardware specifications
All our software runs on IBM-compatible computers. For each of our products, the hardware and software specifications are listed under the descriptions of each product on our product list. Just click on the program you are interested in and it will tell you the specific requirements for that program. Currently, our software is  distributed on CD-ROM.

Getting demos for our software
For any of our software, you can download free demonstrations programs from this web site, request demos by mail, call (800) 290-4474, fax (630) 942-3333, or send your request via the Internet.

Licensing agreements for software
A free site license and networking privileges accompany all of the software distributed by College of DuPage. The site license is limited to the address of purchase. Additional site licenses may be purchased.
First site license — 100%
Second site license — 25% off regular price
Third site license — 50% off regular price
If you are interested in more than 5 site licenses, call (800) 290-4474 for special pricing.
Top of page Defective materials replacements
Within 60 days after the date of purchase, any physically defective disks, CD-ROMS,  or printed materials will be replaced immediately at no cost.

Technical support
If you are having any difficulty installing or running any of our software programs, please call (630) 942-2540 or toll-free (800) 290-4474 for assistance.

Pricing information
You can find the prices for our products on the product list or the order form of this web site, or you can call (800) 290-4474 or fax (630) 942-3333. E-mail your questions to software@cdnet.cod.edu. Special pricing is available; call (800) 290-4474 to discuss our special offer to institutions purchasing all of the software from College of DuPage.

Top of page Ordering
Phone
(800) 290-4474

Fax
(630) 942-3333

Mail
College of DuPage
IT,  Special Services
425 Fawell Blvd
Glen Ellyn, IL 60137-6599

E-mail
software@cdnet.cod.edu

You can also use the order form from our web site. Either submit it online or print it and mail it to the address above.

Payments for software or printed materials
We accept purchase orders by phone or mail, an order accompanied by check made payable to College of DuPage, or credit cards payments by MasterCard, Visa, Discover, or American Express. You can print out an order form at this web site, call (800) 290-4474, fax (630) 942-3333 or mail your order to the above address.

Shipping information
All products are shipped via UPS unless requested otherwise. You should receive packages in approximately one week. If you have immediate need for a program, we can ship it overnight express for an additional fee.

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pdated 05/17/2002
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  College of DuPage All rights reserved
comments? software@cdnet.cod.edu or (800) 290-4474