Sound Byte
and
Help Desk
Labs
Part 1: Chapters 1-4
Please use one scantron for each chapter.
Please answer the Buzz Words and Organizing Key Terms on a separate paper.
Correctly label your work.
For each chapter, the answers to the Buzz Words and Organizing Key Terms should be submitted on a separate sheet.
Buzz
Words, p. 29
Organizing
Key Terms, p. 30
Introduction: Once the cover is off, the jumble of circuit boards, cables, and components inside the computer may seem intimidating. Although they may look complicated at first, the basic components of a computer system are fairly simple to put together. Find out what the basic parts inside the computer are, what they do, and how they connect.
As you step through the Sound Byte, use your scantron to circle the letter that indicates the correct answer. Point value total: 3 pts.
1. What is the biggest board in the computer?
a. IDE board c. CD-ROM drive
b. Motherboard d. RAM memory
2. Which card sends digital information over a phoneline to connect to the Internet?
a. RAM chip c. Motherboard
b. Video card d. Modem
3. Which part of the computer has a wire attached to the sound card to allow you to play music?
a. CD-ROM drive c. Video card
b. Floppy drive d. Motherboard
4. Which cannot be used as a permanent storage device?
a. Floppy drive c. CD-ROM drive
b. Hard drive d. RAM
5. What cables connect storage devices to the motherboard?
a. Power c. CPU
b. IDE d. ISA
6. The slots used to plug in expansion cards such as sound, video, and modem are:
a. Power c. CPU
b. IDE d. ISA
7. What controls all of the internal and external devices and does the arithmetic?
a. Power c. CPU
b. IDE d. ISA
8. Which kind of memory stores most of the information used while the computer is turned on?
a. RAM c. Cache
b. ROM d. CD-ROM
9. Which kind of memory is the fastest in the computer where instructions and data used most often are stored for quickest access by the CPU?
a. RAM c. Cache
b. ROM d. CD-ROM
10. Which kind of memory is an easy-to-install, affordable upgrade to improve your computer’s performance?
a. RAM c. Cache
b. ROM d. CD-ROM
Directions: As you step through the Help Desk, use your scantron to circle the letter that indicates the correct answer. Point value total: 3 pts.
11. One byte is equal to:
a. 8 characters. c. 8 bits of data.
b. 1 word. d. 100 bits of data.
12. A byte can represent one:
a. sentence. c. slide presentation
b. small equation. d. symbol.
13. Another term for binary digit is:
a. bit. c. hexadecimal.
b. byte. d. base 2.
14. Binary language consists of:
a. 0s and 1s.
b. the numbers 0 through 9.
c. the numbers 0 through 9 and the letters A through F.
d. words and numbers.
15. A ____________ contains approximately one billion bytes of data.
a. terabyte c. megabtye
b. gigabyte d. kilobyte
16. Select the choice which lists the terms in order from smallest to largest.
a. byte č megabyte č kilobyte č gigabyte
b. gigabyte č megabyte č kilobyte č byte
c. byte č kilobyte č megabyte č gigabyte
d. kilobyte č gigabyte č megabyte čterabyte
17. A floppy diskette can hold up to:
a. 1,000 bytes of data. c. 225 pages of typed text.
b. 1 billion bytes of data d. 1.4 megabytes of data.
18. Which of the following is NOT true about processing speed?
a. Processing speed measures the number of tasks performed by the main chip in one second.
b. The boot up process is measured by processing speed.
c. Processing speed is only one factor to be considered when judging a computer’s speed and efficiency.
d. Higher processing speeds are preferable.
19. The four major functions of a computer are ____________ data.
a. gathering, processing, outputting, and storing
b. gathering, inputting, outputting, and processing
c. inputting, storing, writing, and outputting
d. processing, writing, storing, and outputting
20. Which of the following is NOT an example of data?
a. Sound c. Report
b. Word d. Picture
21. Which of the following statements about computers is NOT true?
a. Computers use binary language.
b. Computers have four major functions.
c. Each of the letters, numbers, and special characters used by computers consists of unique combinations of 8 bits.
d. Computers are information processing devices.
Matching:
Match the
following terms to their meanings:
22. _____bit A. more than one trillion
23. ____ data B. greater than a kilobyte
24. _____ megabyte C. 0 or 1
25. _____ terabyte D. word or number
E. 8 binary digits
Introduction: There are many choices to make when buying a computer system. Not only do you need to choose the power and features of the computer system you want, but there are also more basic decisions, such as deciding whether or not to purchase a brand name system, used or new, in a retail store or online. Learn what decisions you should make before you start to shop.
As you step through the Sound Byte, use your scantron to circle the letter that indicates the correct answer. Point value total: 2 extra credit pts.
26. What is the biggest tradeoff between buying a desktop versus a notebook computer?
27. What limits the portability of a notebook computer?
a.
b. Amount of RAM d. Ability to upgrade the system
28. Which consistently gives you more value for your money?
a. Desktop OR b. Notebook (laptop)
29. Refurbished computers are:
a. Risky to buy because they never have a warranty
b. Guaranteed to have problems, but not bad ones
c. Usually offered with a warranty
d. Brand-new systems from lesser known manufacturers
30. What could be an advantage of a used computer over a refurbished computer?
a. Used computers may already have a large variety of software installed.
b. Used computers will have a better warranty than refurbished computers.
c. Used computers are usually more reliable than refurbished computers.
d. More technical support is available for used than refurbished computers.
31. You probably don’t need an extended warranty for your computer if:
a. You buy from a brand-name manufacturer
b. You buy from a local retail store
c. You’re comfortable replacing components that fail
d. You paid less than a thousand dollars for your system
32. Students often get special education discounts on computer hardware and software.
a. True OR b. False
33. Why is a desktop computer more likely a better investment over time than a laptop?
a. More people know how to use desktops
b. Desktops have more options for expansion
c. Laptops lose their value faster because of their smaller size
d. There are more brand-name desktop computers available.
34. One usual advantage to buying a computer that is not a well-known brand name is:
a. Better support services
b. More pre-installed software
c. Lower cost
d. Quicker response when you need to have parts repaired or replaced.
35. Web sites like www.Pricewatch.com and http://Shopper.cnet.com offer you:
a. Comparisons of online prices for many different computer retailers
b. Used computer auctions for the best prices
c. Extended warranties for your system
d. All of the above
CHAPTER 2 Assignments
Buzz Words, p. 63
Organizing Key Terms,
p. 64
Multiple Choice: Point value total: 5 pts.
1. Which of the following statements about
computer mice is TRUE?
a. A small amount of RAM is embedded in the mouse.
b. Wireless mice transmit data via electromagnetic current.
c. Wireless mice are battery-powered.
d. Wireless mice are not compatible with Linux systems.
2. Mouse troubleshooting options may include:
a. swabbing the interior of the mouse with alcohol.
b. replacing the cord.
c. purchasing a new rollerball.
d. vacuuming the interior of the mouse.
3. Which of the following is a feature of an
optical mouse?
a. No cord is required
b. Mouse movement is controlled by an internal laser
c. The batteries can be recharged
d. The rollerball is replaceable
4. Which of the following is NOT a type of
mouse?
a. Trackball c. Trackpoint
b. Optical d. Trackglide
5. Which of the following input devices is
considered better for your wrists, since it requires very little motion?
a. Optical mouse c. Trackpoint
b. Trackball mouse d. Touchpad
6. On laptops, the mouse is built into the
__________.
a. keyboard c. motherboard
b. chassis d. system tray
7. The ____________ is the most common type of
keyboard.
a. DVORAK c. QWERTY
b. ASDF d. ERGO
8. Which of the following statements about the
QWERTY keyboard is NOT true?
a. QWERTY represents the first six letter keys on the top-left row of the keyboard.
b. The QWERTY layout is designed to increase typing efficiency.
c. The keyboard layout was designed for use with typewriters.
d. This keyboard is standard with most desktop computers.
9. A keyboard’s “home keys” are:
a. the keys in the middle row of the keyboard.
b. the location for the most commonly used keys of the QWERTY keyboard.
c. used for function commands on the DVORAK keyboard.
d. used for navigation purposes.
10. The DVORAK keyboard:
a. is the standard keyboard for Macintosh computers.
b. reduces the keystroke travel distance by rearranging the keyboard layout.
c. is more ergonomically correct than a standard keyboard.
d. decreases typing speed.
11. ____________ keyboards help to reduce repetitive
strain injuries by using built-in wrist rests and uniquely curved designs.
a. DVORAK c. Wireless
b. QWERTY d. Ergonomic
12. The two main types of wireless keyboards are:
a. infrared and optical.
b. battery-powered and radio frequency.
c. infrared and radio frequency.
d. battery-powered and optical.
13. Which of the following is NOT true about RF
keyboards?
a. The signal is received by a special computer port.
b. RF keyboards contain a radio transmitter.
c. RF keyboards don’t require line-of-sight to work.
d. Depending upon signal quality, you may use them up to 30 feet away from a computer.
14.
Keyboards contain more than just keys for letters and numbers. Which of
the following is NOT a key you might
expect to find on a standard keyboard?
a. Function key c. Control key
b. Start key d. Cursor control key
15. Which of the following keys are used in conjunction with other keys for special tasks:
a. Alt d. Insert
b. Function e. both a and c
c. Ctrl
Multiple Choice: Point value total: 5 pts.
16. The CRT monitor uses a ____________ and
resembles a TV set.
a. crystal ray tube c. cathode radiant tube
b. crystal radiant tube d. cathode ray tube
17. Images are created on a CRT monitor using
millions of tiny dots known as:
a. pixels. c.
particles.
b. Web beams. d.
vectors.
18. Which of the following is NOT a factor
affecting the quality of a CRT monitor?
a. Refresh rate c.
Resolution
b. Phosphor contrast d. Dot pitch
19. ____________ measures the distance between
pixels of the same color.
a. Dot pitch c.
Vector length
b. Refresh rate d.
Phosphor scanning
20. A monitor with a high ____________ produces a
sharper, clearer image than a low one.
a. Contrast c.
resolution
b. dot pitch d.
flicker rate
21. A(n) ____________ monitor uses a fluorescent
panel to generate light waves.
a. flat screen c.
LED
b. CRT d.
LCD
22. Which of the following is NOT an advantage of
CRT monitors?
a. Viewable from all angles c.
Better resolution adjustment
b. Lighter weight d.
Less expensive than LCD monitors
23. Which of the following is an advantage of
ink-jet printers?
a. They are faster than laser printers.
b. When paper and ink costs are considered, they are
cheaper than laser printers.
c. They are faster than dot-matrix printers.
d. It is possible to control the size of the ink drops
sprayed on the paper.
24. A(n) ____________ printer can print up to 30
pages per minute.
a. laser c.
dot-matrix
b. flatbed d.
ink-jet
25. Print resolution is measured in:
a. MB. c.
ppm.
b. dpi. d.
pixels.
Matching:
Match
the following terms to their meanings:
26. _____CRT A. measures printer speed
27. _____LCD B. offers superior graphics quality
28. _____refresh rate C. measures resolution
29. _____ppm D. impacts monitor quality
30. _____dots per inch E. benefits include less eyestrain and environmentally friendly
Match
the following terms to their features:
31. _____ink-jet A. space saving
32. _____liquid crystal display B. produce images when illuminated
33. _____dot-matrix C. charged to emit light
34. _____pixels D. slow and noisy
35. _____phosphors E. uses tiny drops
Introduction:
Long hours in front of the computer can cause both short- and long-term health problems if you aren’t careful of your work habits. The positioning of your chair, desk, keyboard, mouse, and monitor can all make a difference. Learn how to spot problems and position your computer equipment for maximum efficiency and minimal strain.
As you step through the Sound Byte, use your scantron to circle the letter that indicates the correct answer. Point value total: 2 extra credit pts.
36. What is NOT a good feature to have in a chair?
a. Allows you to keep your feet flat on the ground
b. Lower back support
c. Upper back and shoulder support
d. Leg support without pressure to the back of knees
37. Which is the best definition for ergonomics?
a. A branch of economics
b. A type of computer keyboard
c. Preventative medical care for job-related symptoms
d. The science of fitting the job to the worker
38. What is a good rule for positioning your keyboard?
a. Forearms should be parallel to the ground while typing
b. Keyboard belongs on top of the desk
c. Place keyboard on the same level as the monitor
d. Elbows should be parallel to your knees
39. Where should the mouse be positioned?
a. On top of the desk c. At the same level as the keyboard
b. Next to the monitor d. Below the level of the keyboard
40. How high should the top of the monitor be?
a. Level with your eyes
b. About two inches below the level of your eyes
c. About six inches below the level of your eyes
d. About two inches above the level of your eyes
41. How far away should the monitor be from your eyes?
a. No more than six inches c. At least sixteen inches
b. No more than ten inches d. At least thirty inches
42. What symptoms might indicate that your keyboard is in the wrong position?
a. Tendonitis c. Sore wrists
b. Carpal tunnel syndrome d. All of these
43. Which of the following should NOT be lined up directly in front of you?
a. keyboard b. monitor c. mouse d. desk
44. Eyestrain, or computer vision syndrome, is a permanent condition often caused by poor monitor placement.
a. True OR b. False
45. Which two objects should be the same distance away from you?
a. The monitor and the keyboard c. The monitor and the mouse
b. The keyboard and the printer d. The keyboard and the mouse
CHAPTER 3 Assignments
Buzz Words, p. 115
Organizing Key Terms,
p. 116
Multiple Choice: Point value total: 5 pts.
1.
When connecting to
the Internet, one of the first things that is important to know is:
a. how much memory the user’s computer has.
b. what the user wants to do while online.
c. whether the user has a Mac or a PC.
d. the CPU’s processing speed.
2.
Which of the
following is NOT true about dial-up Internet connections?
a.
Dial-up is the
least expensive option.
b.
Some Web page
images may need more time to load.
c.
The modem
required for dial-up is usually already installed in the PC.
d.
A special
Internet-ready phone cord is required.
3.
56K is the maximum
____________ for current dial-up modems.
a. data transfer rate c. modulation speed
b. amount of internal memory d. number of demodulations per second
4.
It is possible to
receive phone calls while using a dial-up Internet connection by:
a.
using a special
“dual-wire” phone cord.
b. connecting an answering machine to the modem.
c. setting up the connection to disconnect itself for an incoming call.
d. using the phone company’s call waiting feature and a special device.
e.
5.
All of the
following are examples of broadband Internet connections, EXCEPT:
a.
DSL. c. ISP.
b. satellite. d. cable.
c.
6.
Cable Internet
access is:
a. a two-way connection that requires an upgraded cable network.
b. available to anyone with cable TV.
c. made possible by a special cable interface protocol.
d. connected via an internal modem.
7. Which of the following is an advantage when connecting to the Internet via satellite?
a. No special equipment is required.
b. Satellite is available in areas that DSL and cable are not.
c. Satellite is the quickest broadband option.
d. Since satellite uses radio waves, there is no charge for this service.
8. A DSL modem:
a. is able to modulate/demodulate digital signals.
b. is located inside the computer system.
c. separates signals into voice and data.
d. is optional equipment used to translate satellite signals.
9. Which of the following statements about ISPs is NOT true?
a. ISPs provide access to the Internet.
b. The type of Internet connection chosen may determine the ISP.
c. There are a number of ISPs available for users with dial-up access.
d. ISPs are only required for dial-up connections.
10. Which of the following is NOT a key factor to consider when choosing an ISP?
a. Price c. Physical location of ISP
b. Availability of local access number d. Number of e-mail accounts
Matching:
Match
the following items to their descriptions:
11. _____Dial-Up A. requires an external modem connected to an expansion card
12. _____Satellite B. data and voice transfer can occur simultaneously
13. _____Cable C. maximum 56K
14. _____Broadband D. high-speed connection
15. _____DSL E. subject to weather interference
Multiple Choice: Point value total: 5 pts.
16. In the Netscape browser, an indication of a
secure Web site is the appearance of a:
a. padlock in the status bar. c. small
key in the status bar.
b. flashing icon on the toolbar. d. VeriSign seal on the taskbar.
17. Which of the following statements about
assessing Web site security is NOT
true?
a. A Web site’s return policy ensures that confidential
information is kept secure.
b. The URL of a secure Web site should begin with
“https://”.
c. A key or closed padlock icon will appear in the
browser’s status bar.
d. Unscrupulous Web sites may use security symbols, such
as the VeriSign seal, without legal permission to
display them.
18. When shopping online, the best reason to
use a credit card for purchases is:
a. to make the transaction quicker.
b. to protect purchases with the
c. so that only illegitimate Web sites accept alternate
payment methods.
d. so that only credit card purchases will generate a printable order confirmation.
19. Which term
below refers to businesses that have physical store locations as well as a Web
site for online purchases?
a. brick-and-mortar c. click-and-brick
b. B2B d. point-and-click
20. _____ is an example of an individual making
a purchase from an online store.
a. B2B. b.
C2C. c. C2B. d. B2C.
21. Which of the following statements about
cookies is FALSE?
a. Cookies may infect your computer with a virus.
b. Cookies are small files left on your computer by some
Web sites.
c. Cookies do not search hard drives for personal
information.
d. Cookies assign a unique ID number to your computer for
tracking purposes.
22. Cookies
track users’ browsing habits and may report this information back to the Web
site that left the cookie. Which of the following types of information will NOT
be reported?
a. How often you’ve visited the Web site
b. The ads you’ve opened or clicked on
c. How much time you’ve spent on the Web site
d. Your credit card number and PIN
23. One disadvantage in deleting cookies is:
a. the Web pages will take longer to load the next time
the site is visited.
b. the length of time it takes to perform this operation.
c. the loss of customized preferences for a Web site.
d. the need for a computer specialist to remove the
cookies.
24. The __________ leads to the Internet
Properties dialog box and the Delete Cookies button.
a. My Computer icon c.
My Documents folder
b. Control Panel d.
My Network Places icon
25. The option that allows your browser to
block certain types of cookies is found on the ____________ tab of the Internet
Properties dialog box.
a. General c.
Privacy
b. Security d.
Connections
26. It is possible to monitor cookies on your
computer by:
a. using a software program like Cookie Pal.
b. viewing the source code of suspicious Web sites.
c. using antivirus software.
d. using a pop up blocker.
Matching:
Match
the following terms to their meanings:
27. _____Cookie A. transaction between consumers
28. _____E-commerce B. small text file
29. _____C2C C. certification for secure online transaction
30. _____VeriSign D. displayed in Internet Explorer status bar
31. _____Padlock icon E. business conducted online
Extra Credit Lab
Introduction: The Internet is used for researching, learning, shopping, and entertainment. However, much of the information that flows back and forth across the Internet is never seen on a web page. It is contained inside of the millions of e-mail messages that travel the Internet daily. Everybody can have their own e-mail address. There are many excellent, free services that only require you to get to a computer that is connected to the Internet. Find out how easy it is and get started with a new, free e-mail account today!
As you step through the Sound Byte, circle the letter that indicates the correct answer.
Point value total: 2 extra credit pts.
32. Which of the following is not a problem associated with e-mail?
a. spam. c. viruses.
b. filters. d. phishing
33. Having more than one e-mail account is not a good idea due to security risks.
a. True b. False
34. Yahoo and Hotmail offer:
a. free and reliable e-mail accounts for anyone.
b. reliable e-mail service only if you select one of their paying options.
c. free e-mail for students, but others must pay.
d. free e-mail for people who use them as their ISP.
35. What is offered as a good reason to have more than one e-mail account?
a. Getting less spam
b. So you can send anonymous e-mails
c. To keep business and personal mail separate
d. All of the above
36. With an e-mail provider like Yahoo or Hotmail, you can send and receive e-mail from anywhere in the world that has an Internet connection.
a. True b. False
37. Based on the information provided in this SoundByte, you can infer that if you change Internet Service Providers:
a. you can usually transfer your mail from your old ISP account to your new ISP account.
b. you can keep your old ISP e-mail account.
c. you lose your old ISP e-mail account.
d. you lose your Yahoo or Hotmail e-mail account.
38. Which is NOT a standard feature of the most popular free e-mail accounts?
a. SPAM protection c. Virus protection
b. Filter out unwanted mail d. Firewall protection
39. The reason you are asked to provide an answer for a security question is:
a. to verify your identity each time you use e-mail.
b. to verify your identity if you forget your password.
c. in case somebody tries to steal your e-mail.
d. in case you want to access your mail from a remote location.
40. Yahoo asks you to type in a word that appears in a special graphic display box to:
a. test your visual perception skills. c. prevent automated registrations.
b. be sure that you can read English. d. allow you to validate your password.
|
From the features listed on the right, fill-in the letters of the two features NOT available in a free Yahoo e-mail account. 41.____________ 42.____________ |
|
CHAPTER 4 Assignments
Buzz Words, p. 157
Organizing Key Terms,
p. 158
Multiple Choice: Point value total: 5 pts.
1. Computer game ratings may be found on the game’s box,
but may also be found on the ____________ Web site.
a. MPAA c.
RIAA
b. Nielsen d.
ESRB
2. Which of the following does NOT need checking in order
to run a new game on your computer?
a. CD/DVD drives c.
Sound and video cards
b. Available hard disk space d. Amount of ROM
3. ____________ software is used to convert CDs to MP3
format.
a. Ripping c.
File editing
b. Burning d.
Recording
4. MP3 file editor software allows you to:
a. copy and play audio files. c. remove dead air from the end of songs.
b. record streaming audio. d. sort MP3 files and create play lists.
5. To transform MP3 files to another type of audio file,
such as WAV, use:
a. audio-editing software. c. an MP3 file editor.
b. decoding/format conversion software. d. encoding software.
6. Adobe Premiere is an example of ____________ software.
a. desktop publishing c.
digital video editing
b. Web page authoring d.
PDF file creation
7. In order to make a document created in one of the
Microsoft Office applications Web compatible, you would need to:
a. use the Save As Web Page option.
b. add HTML code to the document.
c. use a special file conversion utility.
d. recreate it using Web authoring software.
8. ____________ and Adobe InDesign
allow the user to manipulate text and graphics and are often used for advanced
desktop publishing projects.
a. Microsoft Word c.
Adobe Photoshop
b. QuarkXPress d.
Macromedia Dreamweaver
9. The basic image-editing program that is included with
Microsoft Windows is:
a. Photoshop. c.
Paint.
b. Picture It! d.
PhotoSuite.
10. ____________ is a basic image-editing program that
allows casual users to touch up images, improve color, and add creative
effects.
a. Adobe Photoshop Elements c. Microsoft Publisher
b. Adobe InDesign d. Adobe Premiere
11. Which of the following is NOT an example of
image-editing software?
a. Photoshop c.
PhotoEdit
b. InDesign d.
Picture It!
12. ____________ software allows the user to create images
by using tools like brushes and pens, as well as mediums like pastels and oils.
a. Painting c.
Digital manipulation
b. Image-editing d.
Photo management
13. The drawing program Visio can be used to create all of
the following, EXCEPT:
a. technical drawings. c.
3-D models.
b. engineering flowcharts. d. project schedules.
14. _________ software is used to construct 3-D
building models prior to their actual construction.
a. Digital manipulation c. Technical
drawing
b. Video-editing d. Computer-aided design
15. Which of the following is NOT an example of
reference software?
a. Atlases and maps c.
Thesauruses
b. Test preparation packages d. Encyclopedias
Matching:
Match the following software titles to their categories:
16. _____Macromedia Dreamweaver A. image-editing
17. _____Adobe InDesign B. Web page authoring
18. _____Microsoft Picture It! C. course management
19. _____Microsoft Visio D. desktop publishing
20. _____Blackboard E. drawing
Multiple Choice: Point value total: 5 pts.
21. The academic fair use provision allows:
a. unlimited copying of computer software for academic
use.
b. individuals to copy printed material, regardless of
the purpose.
c. instructors to provide copies of software to students.
d. students and teachers to copy and distribute printed
material for educational purposes.
22. Software developers may release ____________ versions of their
software so that users can test it and report any problems before the final
release.
a. beta c. shareware
b. freeware d. trial
23. Software that is free to use for a limited period of time is
known as:
a. freeware. c.
beta version software.
b. shareware. d.
limited release software.
24. Which of the following is NOT an important safeguard when
installing freeware or shareware?
a. Make sure
the defrag program has been run recently.
b. Set a
restore point.
c. Be sure your antivirus software is current and scan the software
for viruses.
d. Only use
software written by reliable developers.
25. What is the difference between regularly priced software and
academically discounted software?
a. Discounted
software expires after 18 months
b. Discounted
software must be renewed every semester
c. Regularly
priced software has more features
d. The lower
price for the discounted software
26. Although not an ideal solution, if you choose to buy software
through online auction sites such as
eBay, you can avoid software piracy by making sure that:
a. the software
is unopened. c. the software is a
legal, licensed copy.
b. the seller has
a good return policy. d. beta versions are
bug-free.
27. The Add/Remove Programs icon can be found:
a. in the
Control Panel. c. in My
Computer.
b. on the
desktop. d. by selecting Start, then All Programs.
28. When adding new software, choosing the ____________ option
will copy all of the software files and programs to the hard drive.
a.
comprehensive installation c.
custom installation
b. full
installation d.
typical installation
29. When downloading software programs from the
Internet, which of the following statements is TRUE?
a. The download
process varies depending on the browser being used.
b. Double-clicking
the Wizard icon will begin the download.
c. Most software programs will unzip themselves and automatically
launch the setup program.
d. The
installation process is the same as that used for software on CD.
30. If a downloaded software program does not install
automatically, locating the files and double-clicking the ____________ file
will begin the process.
a run.doc c. readme.txt
b. setup.exe d. program.exe
31. The best way to remove a software application that is no
longer needed is to:
a.
delete the
program icon on the desktop.
b.
delete the main
program file.
c.
use the
Add/Remove Programs icon found in My Computer.
d.
use the Uninstall
Program icon in the main program file.
32. When looking for help with software, checking the FAQs, or ____________, section of the software
manufacturer’s Web site can be helpful.
a. for all
questions c.
frequently asked questions
b. freely
accessed questions d. free
application quotes
33. Which of the following items is NOT usually found in the Help
menu?
a. Add/Remove c. Content Outline
b. Index d. What
Is?
Matching:
Match the following terms to their meanings:
34. _____Microsoft Knowledge Base A. animated help image
35. _____Office Assistant B. illegal copying of software
36. _____Software piracy C. copyrighted software distributed without cost
37. _____Freeware D. collection of articles providing problem solutions
38. _____Custom installation E. method of saving hard drive space
Extra Credit Lab
Introduction: The Internet is a two-way stream of communication, and everyone online is vulnerable to unwanted intrusions into their computer. Some intrusions are simply annoying, like pop-up advertising, but others can be invasive or destructive such as tracking your activities, reading information from your hard drive, or using your computer to run destructive programs.
Discover the dangers existing online and what measures can be taken to protect you against hackers, spyware, unwanted advertising, and other hazards of surfing the net.
As you step through the Sound Byte, circle the letter that indicates the correct answer.
Point value total: 2 extra credit pts.
39. What might spyware or adware do?
a. Read personal information on your hard drive.
b. Record your surfing habits and report back to its originator.
c. Send back the contents of all of your cookies.
d. All of the above
40. What is data mining?
a. Digging into the data stored on your personal website
b. Gathering personal information or habits of yours without your knowledge
c. Collecting personal shopping habits from e-business sites
d. Selling personal information gained on the Internet for profit
41 Once you install a pop-up stopper it can automatically determine which pop-up windows are advertising and which ones are useful information.
a. True b. False
42. Like antivirus software, the ad and spyware suppression software needs to be ________
a. checked for viruses. c. uninstalled periodically.
b. kept up-to-date. d. set to work both online and offline.
43. What is NOT scanned by adware and spyware detection software?
a. Memory c. Files
b. Registry d. Detached peripherals
44. Keystroke loggers ______________.
a. keep a log of all programs that have been run
b. make it easier to enter long strings of data on the keyboard
c. slow down the keyboard and make the computer perform poorly
d. record everything you type on the keyboard and report back to their owner
45. RATs are ______________.
a. worse than bugs because they cause more programs to malfunction
b. annoying and insulting pop-up messages
c. programs executed by a hacker that allow them to control your pc remotely
d. a type of virus that gnaws away at data on your disk
46. Denial of Service agents allow hackers to ______________.
a. launch attacks against other computers from your computer
b. stop your computer from accessing the internet
c. disrupt your connection causing you to disconnect constantly
d. steal service contract information
47. Antivirus programs usually pick up any keystroke loggers, RATs, or denial of service agents that enter your computer.
a. True b. False
48.
a. detects bugs in your software c. detects other variants of hacking software
b. repairs bugs in your software d. reveals the identity of hackers in your system