Demonstrate correct keyboarding techniques

Demonstrate the correct "touch" system for alphabetic, numeric, symbol, and function keys

Demonstrate basic word processing functions

Demonstrate basic e-mail functions

Produce an acceptable straight copy speed on a three-minute timing with three or fewer errors

Produce an acceptable straight copy speed on a two-minute timing with two or fewer errors

Format of basic business documents (letter, report)

Format of basic e-mail messages