COD Offers New Automotive Service Management Certificate Program

Automotive Service Management

By Brian Kleemann

Students will gain skills for management positions within the automotive industry through the new Automotive Service Management Certificate program at College of DuPage.

Recently approved by the Illinois Community College Board, the program provides a stackable credential for people who want to further their career in the automotive industry.

“A number of people within this field want to move beyond the physical tasks involved in maintaining cars,” said Matt Shanahan, Assistant Professor of Automotive Technology at COD. “This certificate is ideal for an employee who want to transition from being a technician into a service advisor or management. The program is also an excellent option for people who love cars but don’t want to work on them and aren’t sure how to translate this into a career.”

The new certificate requires 22 hours and was developed with advisory board feedback. This includes two new courses, Automotive Service Consulting and Automotive Service Management, while two additional courses were selected through a collaboration between the College’s Automotive Technology and Business faculty.

In addition, students working in the field may earn demonstrated competency for several of the certificate’s core classes. Graduates who have earned either the Automotive Service associate degree or certificate at COD would need only three additional courses to earn the Automotive Service Management certificate, while students completing the new certificate can apply credits toward an associate degree.

According to EMSI, a labor market advising firm, 85 percent of the automotive technicians in DuPage County and the surrounding areas do not have a college degree, and many performing management and customer service duties have no formal training.

“Most automotive programs focus on the technician side, with few offering management courses,” Shanahan said. “If you earn the Automotive Service Management certificate, you will have a credential that will set you apart from other applicants.”

For more information, visit, email or, or call (630) 942-2548 or (630) 942-8419.

College of DuPage is regionally accredited by the Higher Learning Commission. Serving approximately 27,000 students each term, College of DuPage is the largest public community college in the state of Illinois. The College grants nine associate degrees and offers more than 170 career and technical certificates in over 50 areas of study.  In celebration of its 50th anniversary, College of DuPage will host a series of on- and off-campus events throughout the year to highlight the institution’s history and service to students and District 502 residents over the past half-century.

College of DuPage

425 Fawell Blvd., Glen Ellyn IL, 60137

(630) 942-2800 (Main)

(630) 942-3000 (Student Services)

  2018 College of DuPage