Enter the following topics as SUBJECT in the COD Library catalog to locate print and audio-visual materials on customer service topics:
The following business databases are useful for finding articles in magazines and newspapers on customer service topics.
This database is useful for finding information about specific companies. All databases require a College of DuPage library card to access from off-campus.
These web sites have interesting articles on management and customer service topics.
Use these resources to create a bibliography in proper format - under "Research Help" on the Library web site.
Christine Kickels, Reference Librarian
SRC 3044
60-942-2313
kickels@cod.edu