What is the myCOD student portal?
The myCOD student portal is a web based tool designed specifically
for educational institutions to enhance communication between the educational
institution and its students. The myCOD student portal provides
personal productivity tools including an email account, calendar, task
list, and personal file space for registered students. There are
campus-wide communication tools including an announcement board, campus
news, and a college calendar that facilitates communication
with the entire campus community.
In addition, the portal supports groupings or communities
that allow communication among smaller sub-groups such as student clubs
or classes. Class information is stored on the system, and updated
nightly, so that faculty members can communicate easily with their
students. Faculty can post messages and files, start an online
discussion board, post a syllabus, post and collect assignments,
and use an online grade book for their classes.
How does one access the myCOD academic portal?
Click on the myCOD icon located on the College of DuPage home page
(http://www.cod.edu) to access the
myCOD academic portal.
Or click here: 
How are students
assigned an account on myCOD?
All students (aged 17 and older) will receive
a myCOD account if they are registered for one or more classes.
How will students be informed of their account name and password
for the system?
Once issued an account, students will receive a letter notifying
them of their account name, temporary password, and login instructions.
What is the default account name and password?
The default account name will be of the form:
lastname.firstname.xxxx
where xxxx is four random numbers. Students will be sent this information
via a letter when the account is created and for each term that they
are registered. The student can also find their account name on
the student registration system at https://weblink.cod.edu/login after
signing in with the student id number and PIN.
The initial password is the first two letters of the student’s
city plus the student's PIN.
For example, if a student lived in Glen Ellyn, and his PIN was
1070 then:
His password would be: gl1070
When students first sign on to myCOD, they will be prompted to
change their password and to provide a password hint for password recovery.
If students forget their password, they can click on the “What
is my password” link on the portal and be walked through obtaining
a new password.
What if students aren’t able to reset their password following
the prompts on the system?
If a student can’t remember the answer to the password hint or
set the password hint with an alternate email account and can’t
retrieve email from the alternate account, they must proceed to the registration
page at https://weblink.cod.edu/login .
After signing in using their student ID and PIN, they can follow the
links to reset their email account password.
How can faculty get a listing of their students’ email account
names?
Email account names will be printed on the class list distributed to
faculty. In addition, the class members may be found by opening
the class (go to the Academics tab, select the Class sub-tab, then choose
the class) and selecting “Edit Members” in the Faculty Tools
menu.
How long are myCOD accounts kept?
Accounts of students who have not accessed the myCOD website for
6 months or longer AND who are not currently registered will automatically
be deleted. Their email account in the Student Records System will be
deleted as well.
When students re-register at the College, a new myCOD account will
be created and they will receive a letter with the account information.
How much storage space will each student be allocated?
Each student has a limit of 10 MB of storage space for email messages
and 5MB of personal file storage. Students will see a visual gauge
indicating the amount of space available to them within the system.
When will students have access to their classes in the student
portal?
Student class information will be loaded into the system starting two
weeks before the official class start date. This information will be
updated nightly.
How does a student get started with the myCOD student portal?
Faculty should direct students to www.cod.edu and
to click on the myCOD icon. On the left hand side of the myCOD
welcome page they will find help for:
- First time user
- Tutorials
- FAQs
Additional help and instructional videos are found by following the "Student
Guide to myCOD" link within the Campus Bookmarks section on the
right hand side of the Welcome page.
When students are ready to log in, the login button is at the top of
the myCOD welcome page, near the myCOD icon.
What if a student needs additional help with the myCOD student
portal?
The myCOD student portal contains extensive online help as well
as tutorials on how to use the features within the site. Additional
help and instructional videos are found by following the "Student
Guide to myCOD" link within the Campus Bookmarks section of the
Welcome page.
If students are not able to find solutions to their questions online
you may instruct students to contact the Student Help Desk:
- In person from any lab aide in the Academic Computing Center
(SRC 3600)
- Via telephone at 630-942-2999
- Via email at studenthelp@dupage.edu
The student help desk is available during the following hours:
Monday – Friday 7:30 a.m. to 10:00 p.m.
Saturday 8:00 a.m. to 5:00 p.m.
Sunday 11:00 a.m. to 8:00 p.m.
The student help desk will only be able to answer questions regarding
use of myCOD and will not be able to assist students with questions
about their personal computers or with homework assignments. They will
be directed to either a local computer repair shop for assistance with
their personal computer or to their instructor for assistance with their
homework.
How does a faculty member get started with the myCOD student
portal?
Accounts are created for faculty when they are hired by the College. Once
faculty are given their account information, they can sign on to the system
and begin using it. The system contains extensive online help as
well as tutorials on how to use the features within the site. Additional help
and instructional videos are found by following the "Faculty Guide to
myCOD" link within the Campus Bookmarks section of the Welcome page. In
addition, the TLC offers training sessions on myCOD.
What if a faculty or staff member needs additional help with myCOD?
Faculty and staff ONLY can contact the Information Technology Help
Desk at 630-942-4357 or helpdesk@cod.edu for
assistance with college related technology issues. The IT Help Desk hours
are the same as the student help desk listed above.
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