 Computer
Viruses
Learn how Information
Technology works to eliminate viruses and what you can do to keep your
data secure.
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IT
Help
-
Information
Technology Web Site
The IT
Web Site provides everything from forms and policies to detailed “How
Do I?” instructions. This site is updated often, bookmark it as a "favorite".
The Help
Desk is available to answer your computer-related questions.
- Call 630-942-H-E-L-P
(630-942-4357) and select 1
- E-mail helpdesk@cdnet.cod.edu
- Use the Help
Desk E-mail Form
If you call, please
know that Help Desk hours* are:
Monday through Friday
- 7:30 a.m. to 10 p.m.
Saturday - 8 a.m. to 5 p.m.
Sunday - 11 a.m. to 8 p.m.
*After 5 p.m.
and on weekends, calls are received by a paging system. When you
leave a message the Help Desk staff person will automatically be
paged and will respond to your call as soon as possible.
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IT
Services
Information
Technology is comprised of many diverse departments.
To learn more about each of these and what services they can provide
to you, click
on the links provided on the right.
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Online
Documentation
Learn how Information
Technology works to eliminate viruses and what you can do to keep your
data secure.
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Technology
for Teaching and Learning
A variety of tools
are available to help faculty with their teaching. Need to know what
services are available to you and your students in computer labs? Want
to know how to use the hardware in the technology classrooms? Want
to post your syllabus and notes online for your students or give online
quizzes? The "How To" links can help you with these needs.
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Training
The Teaching
and Learning Center (TLC) provides training workshops for a variety
of software applications. Participation in TLC workshops bring a variety
of incentives and credits,
depending upon your employment classification. For example, full-time
classified staff may collect workshop hours to further their Professional
Development Plan. Part-time faculty are offered small stipends for their
participation in workshops. Full-time faculty can use TLC credit classes
for range changes and to satisfy contract requirements. All TLC credit
classes and non-credit workshops are tuition free.
Additionally, Information
Technology offers periodic events such as "IT
Week" to introduce you to new campus technology, provide you with
hands-on workshops, or provide tours of IT facilities. Watch for announcements
concerning these special presentations.
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Send comments to:
rathke@cdnet.cod.edu
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