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How do I find my login ID and/or password for email?

Your log-in ID and password for student email is the same as your Login ID and password for MyAccess. If you do not know your MyACCESS id, the simplest way to obtain it would be as follows:

  1. Go to http://myaccess.cod.edu
  2. Click on “I’m New to MyAccess” It’ll be a link in white in the lower right-hand corner.
  3. Click “OK” on the next screen.
  4. Enter your last name and either your SSN or COD ID number
  5. On the next screen, in the upper part of the page, will be “Here’s your MyAccess ID”. That will be your login ID

How do I find my login ID and/or password for MyAccess?
To obtain your login ID for MyAccess:

  1. Go to http://myaccess.cod.edu
  2. Click on “I’m New to MyAccess” It’ll be a link in white in the lower right-hand corner.
  3. Click “OK” on the next screen.
  4. Enter your last name and either your SSN or COD ID number
  5. On the next screen, in the upper part of the page, will be “Here’s your MyAccess ID”. That will be your login ID

To obtain your password for MyAccess:

  1. Complete Steps 1 - 5 under “To obtain you login for MyAccess”
  2. Select an email address to have the email containing your MyAccess password sent to. If you get the error message “You do not have an email address on file” and only a student email address comes up and you’d like the email sent to a personal email address, call the Admissions Office at 630-942-2380 to have a personal email added to your student file.
  3. Click “Submit” to have the email sent.
  4. Check the email account you had the password sent to; you’ll be looking for an email with the subject “MyAccess Response”. If you completed this process multiple times before, you may have multiple emails with this subject. Use the password in the most recent of these emails.

How do I find my login ID and/or password for Blackboard?
Your login ID and password for Blackboard are same ones you use for MyAccess. To obtain your MyAccess ID and password, see the section under “How do I find my login ID and/or password for MyAccess”.

Why can’t I log into Blackboard?
Be sure that you’re logging in using your MyAccess ID and password. If the courses you’re registered for have already started, and you’re not able to log in using your MyAccess login information, contact the Student Support Help Desk at 630-942-2999.

What should I do if my classes are not listed in Blackboard?
If you are logging in using your MyAccess info, all of the classes for which you are registered should be displayed. However, Blackboard does not get updated immediately after you register for a course. You may need to wait until the morning after you register to see the course listed in Blackboard. If your course says “Unavailable,” your instructor has not yet made it available to you. If you do not see a course listed in Blackboard for which you are registered (and you have waited at least a day), please call the Student Support Help Desk, 630-942-2999.

What should I do if I receive an error message when signing up for MyAccess?
The two most common error messages encountered are “With the information provided, we could not uniquely identify you…”and “You do not have an email address on file”. When these error messages appear when signing up for MyAccess, contact the Admissions Office directly at 630-942-2380 for assistance.

What should I do if I get a message that includes “a special process needs to run” when signing up for MyAccess?
Call the Student Support Help Desk at 630-942-2999 to have this special process intiated. This needs to be done before you can complete the sign up process.

What should I do if I never received the temporary password for MyAccess?
In order to have the temporary password for MyAccess sent to your student email, you need to have logged into your email before. Otherwise, your account may be in “Unused” or “Dormant” status, in which case your account won’t be able to receive any emails. If you had the email sent before you had ever accessed your email, go through the “I’m New to MyAccess” process again to have the temporary password reset. If you’re still not receiving the password, make sure that your email Inbox isn’t full. To check this, check the colored status bar in the upper left of the MyCOD Student Portal. If the percentage above that status bar is at or above 100%, delete items from your Inbox and/or Outbox until it’s below 100%. Then have the password sent again. If it is below 100%, and you still aren’t receiving the email, call the Student Support Help Desk at 630-942-2999.

How can I sign up for COD Alerts?
COD Alerts is a notification system for students and staff of COD in the event of campus closings due to weather or other emergency situations. To sign up for COD Alerts:

  1. Go to https://www.getrave.com/login/cod
  2. Click on “Register Now” in the lower left.
  3. Enter the requested information. Under “Registration Email”, enter your COD email address.
  4. Check the box next to “I have read and agree to the Rave Terms and Conditions”, and click “Next”.
  5. Choose your mobile carrier and click “Next”.
  6. Go into your COD email account, locate the email from no-reply@getrave.com. Click on the link in the email
  7. Retrieve the 4-digit PIN that is texted to your phone (this may take a few minutes)
  8. Enter the 4-digit PIN in COD Alerts, and click Finish