Be the first to know when classes are cancelled!

The College of DuPage offers COD Alerts to provide text, voice, and email messages to students and staff about campus closings due to weather and regarding other situations involving threats to the safety of students and staff.

Getting Started with COD Alerts

1. Go to the COD Alerts web site located at www.getrave.com/login/cod
2. Click the button labeled "Join Now."
3. In the field labeled "Registration Email" enter your College of DuPage email address. (A College of DuPage email address ends in either @cod.edu or @dupage.edu)
4. In the "Password" fields enter a password that you will use for this site.
5. Enter your first and last name.
6. If you wish to receive either text or voice messages on a mobile phone enter your mobile phone number in the fields labeled "mobile phone number."
7. In the "alternate email" field you may enter a non-COD email address that you'd like to use for receiving COD Alerts
8. Read the terms of service and click the checkbox to agree to those terms.
9. Click the green Next button.
10. Confirm you cellular carrier and click the green next button.

In your email in box (MyCOD student portal or Outlook/Entourage/Webmail(staff)):

1. Locate the email from no-reply@getrave.com.
2. Click on the link contained in the email.
   

From your cell phone:

1. Retrieve the 4-digit code COD Alerts texts you - it may take several minutes.

In COD Alerts:

1. Enter 4-digit code that was sent to your mobile phone.
2. Click Finish.
3. Verify the methods by which you wish to be contacted for each channel listed.
4. Click logout in the upper right hand corner of the screen.

If you need to make any changes or update your contact information you can return to the site by going to www.getrave.com/login/cod. You will use your complete COD e-mail address as the Username along with the password you set up above.

If you forget your COD Alerts password:

1. Go back to the COD Alerts login page and click the link to "Forgot Username or Password?" under the "Log In" button.
2. Enter your COD email address and click "Submit".
3. Instructions for logging in will be sent to your e-mail address. You will need to log in to your COD e-mail and follow the instructions.  The message will come from no-reply@getrave.com.

The College of DuPage will not distribute cell phone numbers to third parties. COD can not guarantee the immediate delivery of emergency text or email messages. Timely delivery of text messages is controlled by the cell phone provider. In most cases the text messages are delivered within a few seconds. If you are getting delayed text messages to your cell phone please notify your cell phone provider.

FREQUENTLY ASKED QUESTIONS

What is COD Alert?

College of DuPage has partnered with Rave Mobile Safety, the leader in mobile safety, to offer an emergency notification system capable of sending users text, voice, and email messages.

Who can subscribe/use the service?

Any student, staff, or faculty member of the College of DuPage can subscribe to the COD Alert service.

What is my username?

Your username should be your College of DuPage email address and your password is whatever you set when you signed up.

What mobile phone carriers are supported?

All U.S. mobile carriers are supported.

What if my cell phone number changes?

If your mobile number ever changes, please login to the getrave.com site and update your contact details.

What if my cell phone provider changes?

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything however it may take several weeks for your mobile provider to update the Rave Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information.

Will I receive advertisements or text messaging SPAM?

No, never. We respect your privacy and you will never receive anything besides official College of DuPage communications.

Who do I contact for assistance?

If you need assistance, please contact the student support help desk at studenthelp@dupage.edu or 630-942-2999.

How will I identify incoming messages from Campus Alert?

You will be sent messages from what are know as short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from @getrave.com.

How do I stop getting messages?

To stop getting message, you may login to the getrave.com site and remove your number, or text the word, "STOP" to 67283.