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COD Student Resources for Blackboard |
Blackboard Student Helpdesk
Phone: (630) 942-2999
Email: studenthelp@dupage.edu
Getting Started
- Blackboard Student Quick Start Guide - Your guide to getting started with the Blackboard Learning System.
- Login Help - Getting started with Blackboard.
- Introduction to Blackboard
- 6 minute video - Only seeing Announcements? Don't panic! The navigation menu may be simply hidden or collapsed. What to do? Watch this video: Course Menu: Hidden or Collapsed (College of DuPage 1:20)
- Software and Hardware Recommendations - Is your computer as ready as you are?
- On-Demand Learning Center - Video tutorials from Blackboard
- Clearing the Browser Cache
- Editing your Personal Information
Exams
- Exam Tips - Student tips for preparing your computer and taking exams in Blackboard.
- Taking a Test online - 2 minute video
Assignments
- Submitting Assignments in Blackboard - 3 minute video
- Preparing Your Assignment for Submittal - using .RTF file format
Technical Support
- Blackboard Technical Support- Technical support contact information
- User's Manual - from the Blackboard website
- On-Demand Learning Center - Video tutorials from Blackboard
- Allowing Pop-up Windows - How to manage pop-up blocker in Microsoft Internet Explorer.
- Viewing Video Files within Blackboard - What to try if videos won't open in Blackboard
- Personal Information - How to add or edit your contact information
- Blackboard and Accessibility - How to access course materials within Blackboard using JAWS
COD Student Support
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