Clearing the Browser Cache
Clearing the browser cache is an important maintenance
activity that should be performed regularly.
How often the browser cache should be cleared
is dependent on how much work you do on the
internet. By clearing the browser cache you
can ensure that you will receive the latest
web pages and in some cases improve the download
speed of web pages into your browser.
COD recommends that the browser cache be cleared each time an update is performed on the Blackboard system. When updates are scheduled you will be advised of the time and duration that the Blackboard system will be unavailable. You will also be advised to clear your cache when returning to Blackboard after an update.
Instructions are provided below on how to clear the browser cache of each of the browsers recommended for use by Blackboard.
Internet Explorer 7 & 8
- Once your browser is open, click the Tools menu and select Internet Options.
- Make sure the General tab is selected.
- Under "Browsing History" click "Delete".
- In the new window, click Delete Files in the Temporary Internet Files section.
Firefox 3.0
- Once your browser is open, click the Tools menu and select Clear Private Data.
- Make sure that "Cache" is checked.
- Click Clear Private Data Now.
Firefox 3.5
- Once your browser is open, click the Tools menu and select "Options" at the bottom of the drop down menu. The “Options” popup window will appear.
- Click on the “Advanced” view in the popup window.
- Click on the “Network” tab in the “Advanced” view.
- In the “Offline Storage” section click on the “Clear Now” button.
- Click on the “Ok” button to close the popup.
Safari 3
- Once your browser is open, click the Safari menu and select Empty Cache.
- Confirm the action by clicking Empty in the pop-up window.
Safari 4
- Once your browser is open, click the Tools (gear icon) menu and then select "Reset Safari"
- In the "Reset Safari" panel select "Empty the Cache."
- Click on the "Reset" button. This will clear the browser cache.