the Instructor has set up a practice
exam, be sure to take the practice exam
on the computer(s) that you plan to use
for your exams. Do this early so that
you have time to identify and resolve
any issues that may exist. Taking the
practice exam an additional time right
before the actual exam is a good practice
to verify that the computer is still
your computer relies on a wireless connection
to access the internet then consider
the reliability of the connection to
the internet. If the signal is weak or
there is a brief interruption in the
signal during the exam then the exam
may not be able to submit properly. This
can also be an issue for users who have
a satellite service as their internet
- Whenever you login Blackboard starts
a session for you and tracks your time.
After about three hours Blackboard may
close out your session. To avoid unexpected
shutdowns, it is a good idea to log out
of Blackboard and log in again just prior
to starting your exam.
the Blackboard Software and Hardware
web site to check for the correct browser
for your system. Verify that the browser
you will use is certified by
Blackboard, Inc. for your computer's
- Make sure that you have plenty of computer RAM. It is recommended that you restart your computer prior to taking exams. Programs and websites do not always release computer memory. Restarting your computer will ensure that Blackboard has all of the resources it needs to function properly.
not use browsers provided by your Internet
Service Provider such as AOL, Comcast
or SBC. These browsers have been modified and
do not work well with Blackboard.
- Only one
browser window (the one that will be
used to take the exam) should be open.
sure the browser window is the size you
want before going into the exam. Most
browsers refresh the page when you resize
the screen. This means it will try to
reload the exam and may prohibit you
from taking the exam.
off third- party browser extensions.
Third-party browser extensions include
(but not limited to) features such as
Google or Yahoo toolbars associated with
should be allowed. Make sure that the
popup blocker feature is turned off on
not have any other applications running,
unless otherwise directed by your Instructor.
taking the exam:
entering the exam, click the link only
once. Sometimes it takes a while to load
the exam. If you click twice, you will
get a message saying you already took
the exam and will be prohibited from
not try to run other applications unless
otherwise instructed by your Instructor.
not use the browser ‘Back’ or ‘Forward’
not resize or refresh the browser window
after loading the exam.
the exam every 10 - 15 minutes using the ‘Save’
button at the bottom of the exam (if
available.) It is not necessary to save
after each question. Also perform
this operation right before submitting
Submit only once; it may take a few moments
to receive confirmation of a successful