COD Student Resources for Blackboard

Contents:

Blackboard Student Helpdesk

Phone: (630) 942-2999
Email: studenthelp@dupage.edu

Blackboard Student Quick Start Guide - Your guide to getting started with the Blackboard Learning System.
Login Help - Getting started with Blackboard.
Introduction to Blackboard - 9 minute video
Only seeing Announcements? Don't panic! The navigation menu may be simply hidden or collapsed. What to do? Watch this video: Course Menu: Hidden or Collapsed (College of DuPage 1:20)
Software and Hardware Recommendations - Is your computer as ready as you are?
On-Demand Learning Center - Video tutorials from Blackboard
Clearing the Browser Cache
Editing your Personal Information
Paste from Word Mashup - Instead of pasting content directly from MS Word (and possibly causing serious problems in Blackboard), use the Paste from Word Mashup tool.

Exam Tips - Student tips for preparing your computer and taking exams in Blackboard.
Taking a Test online - 2 minute video
Submitting Tests and Assignments in Blackboard- Having problems submitting? Click the link to read the notice regarding homework submission and test taking.

Submitting Tests and Assignments in Blackboard- Having problems submitting? Click the link to read the notice regarding homework submission and test taking.
Submitting Assignments in Blackboard - 3 minute video
Preparing Your Assignment for Submittal - using .RTF file format

Blackboard Technical Support- Technical support contact information
User's Manual - from the Blackboard website
On-Demand Learning Center - Video tutorials from Blackboard
Disable Pop-up Blockers
Viewing Video Files within Blackboard - What to try if videos won't open in Blackboard
Personal Information - How to add or edit your contact information
Blackboard and Accessibility - How to access course materials within Blackboard using JAWS