Workshops
General
Other Side of the Window
Workshop Hours: FYI
Facilitator: Eddy Lal
Weds., 9/16—9:00 a.m. - 10:50 a.m.—IC 1035—Code # GENL-0501-001
Weds., 10/7—9:00 a.m. - 10:50 a.m.—IC 1035—Code # GENL-0501-002
Weds., 10/28—9:00 a.m. - 10:50 a.m.—IC 1035—Code # GENL-0501-003
Weds., 11/18—1:00 p.m. - 2:50 p.m.—IC 1035—Code # GENL-0501-004
We will discuss various ways to offer exceptional services to our external and internal customers. We will learn how to recognize and appreciate their concerns and needs, empathize with their feelings, and how we go the extra mile in serving them well. We will also examine ways to develop flexibility and common sense as we uphold the institutional rules and regulations.
The merit of quality customer service will be further illustrated in the “Other Side of the Window” video. The DVD will show the value of good customer service from both sides of a service “window.” In theory, an employee gives outstanding services to customers. In return, the employee receives similar exceptional services from other businesses. This practical example describes the significance of implementing and receiving superior customer service
Classified Employee Orientation
Workshop Hours: FYI
Facilitator: Eddy Lal
Tues., 9/1—9:00 a.m. - 10:30 a.m.—IC 2038—Code # GENL-0500-001
Tues., 11/3—9:00 a.m. - 10:30 a.m.—IC 2038—Code # GENL-0500-002
This session is for new, part-time, or non-exempt classified staff. The session provides an overview of the College of DuPage structure as well as the unique opportunities available for classified employees.
The Good, the Bad, and the Ugly: Plagiarism and the New MLA and APA Citation Styles
Workshop Hours: 3
Facilitator: Karla Aleman
Thurs., 10/29—1:00 p.m. - 4:00 p.m.— SRC 3017—NO CODE REQUIRED
Heard the news? The Modern Language Association of America has published a new research paper style manual, the MLA Handbook for Writers of Research Papers (7th Edition, 2009). To add to the fun, the American Psychological Association has also produced a new publishing style manual, the Publication Manual of the American Psychological Association (6th Edition, 2010). Many of the changes in the new MLA and APA styles revolve around a concern over the fluid nature of online information and how people can retrieve it. It's an excellent opportunity to brainstorm techniques to assist students with the ethical use of information found in nontraditional sources.
This workshop will consist of two parts: first, an introduction to the MLA and APA citation style changes, including in-class practice for building new citations and a demonstration of the best ways to traverse student bibliographies and find their sources; and second, a brainstorming session to discuss instructing students on the ethical use of information, including the incorporation of in-class plagiarism discussions, techniques to spot plagiarism in student bibliographies, and options for heading off problems with the style changes in the classroom and the college.
Introducing Human Diversity
Facilitator: John Staeck
Friday, 11/6—10:00a.m..- 12:00 p.m. IC 2083
GENL-0511-001
*Please be sure to sign in on day of attendance*
This course will highlight the essentials of cultural diversity with a focus on key elements of human identity marking and labeling, including race as a concept. The workshop is specifically designed to address elements of diversity in the workplace and in hiring considerations.
Diversity and Self Awareness
Facilitator: Louise Blazquez
Fri., 11/20— 1:00 p.m. - 3:00 p.m.— IC 2109—GENL-0503-002
*Please be sure to sign in on day of attendance*
This session will employ interactive strategies to heighten awareness of perceptions and perspectives of others and self in order to deal with cultural, generational, religious, and other differences with greater insight and understanding.
**Diversity & Inclusion within the Search Committee Process**
Facilitator: Cherryl Johnson
Fri., 11/13 - 1:00 p.m.- 3:00 p.m.- IC 2109 - GENL-0504-002
Wed., 11/18 - 2:00 p.m. - 4:00 p.m. - IC 2109 - GENL-0504-003
**This session is highly recommended for maximizing your screening committee participation**
Hiring Process - The COD Way
This session will provide information and tools on how to ensure diversity and inclusion during the search process from an HR perspective. Interactive topics include the responsibilities of the screening committee, resume evaluation, interview question design and legal pitfalls to avoid during the search process.
The Ever Evolving Journey Toward Intercultural Proficiency
Facilitator: Louise Blazquez
Fri., 12/4— 1:00 p.m. - 3:00 p.m.— IC 2109—GENL-0505-002
*Please be sure to sign in on day of attendance*
Intercultural proficiency defined.
When does an institution know when it has reached a state of proficiency?
Understanding & Acknowledging Bias
Facilitators: Dana Thompson & Nathania Montes
Mon., 11/23— 1:00 p.m. - 4:00 p.m.—IC 2061—GENL-0512-001
Mon., 12/7— 1:00 p.m. - 4:00 p.m.—IC 2061—GENL-0512-002
Wed., 12/9— 9:00 a.m. - 12:00 p.m.—HS 1135—GENL-0512-003
Fri., 12/11— 1:00 p.m. - 4:00 p.m.—IC 2061—GENL-0512-004
*Please be sure to sign in on day of attendance*
This session will focus on the hidden ways in which bias presents itself. And will help participants become aware of the conscious and unconscious ways which include and exclude applicants in the hiring process.
Transfer Advising
Facilitator: Judy Pelletier
Tues., 11/10— 12:30 p.m. - 3:30 p.m.— HSC 1117—GENL-0509-001
This workshop is worth 3 workshop hours.
In Fall 2008, 76.5% of College of DuPage's first-time students indicated on their application that they planned to transfer. As an adviser, providing students with accurate transfer information is of critical importance. However, transfer advising can sometimes be confusing and daunting. This workshop will provide you with the resources and tools necessary to feel confident as you work with students in advising for transfer. Also at the workshop, a panel of local admissions representatives, representing a state university, a small private college, and a university offering non-traditional programs, will share with us what our students should know, and do, to best prepare for transfer.
Getting Results: An Online Professional Development course for Community College Educators
Facilitator: Christine Kickels
Course Code: GENL-0502-001
**This course is now full. No more registrations are being accepted. **
This course meets completely online in Blackboard and is worth up to 18 workshop hours.
Starts Monday, November 2nd and ends Sunday, Dec. 13, 2009.
This instructor-led, six week, fully online course will challenge your previous thinking about teaching and learning and give you the basic tolls for effective classroom practice. This course is designed to teach community college faculty how to actively engage students in their own learning process. Developed by the League for Innovation in the Community College and WGBH-TV, Getting Results consists of six multimedia professional development modules.
Modules include:
- Week 1, Nov. 2-8: Creating a Community of Learners;
- Week 2, Nov. 9-15: Plannnig for Outcomes;
- Week 3, Nov. 16-22: Active Teaching and Learning;
- Week 4, Nov. 23-29: Moving Beyond the Classroom;
- Week 5, Nov. 30-6: Teaching with Technology; and
- Week 6, Dec. 7-13: Assessing Teaching and Learning.
Join us for one or all modules! Completion of each module is worth 3 workshop hours. Participants should plan to login a minimum of 3 times during that module week and expect to spend 5 hours completing it.
Getting Results: An Online Professional Development course for Community College Educators (Spring Semester)
Facilitator: Christine Kickels
Course Code: GENL-0502-002
This course meets completely online in Blackboard and is worth up to 18 workshop hours.
Starts Monday, January 4th and ends Sunday, February 21, 2010.
This instructor-led, six week, fully online course will challenge your previous thinking about teaching and learning and give you the basic tolls for effective classroom practice. This course is designed to teach community college faculty how to actively engage students in their own learning process. Developed by the League for Innovation in the Community College and WGBH-TV, Getting Results consists of six multimedia professional development modules.
Modules include:
- Week 1, Jan. 4-10: Creating a Community of Learners;
- Week 2, Jan. 11-17 Plannnig for Outcomes;
- Week 3, Jan. 18-24: Active Teaching and Learning;
- Week 4, Feb. 1-7: Moving Beyond the Classroom;
- Week 5, Feb. 8-14: Teaching with Technology; and
- Week 6, Feb. 15-21: Assessing Teaching and Learning.
Join us for one or all modules! Completion of each module is worth 3 workshop hours. Participants should plan to login a minimum of 3 times during that module week and expect to spend 5 hours completing it.
