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Continuing Education

Effective Communication in the Law Enforcement Workplace

Hours: 8
Tuition: $125

Program Information:

The retention of quality law enforcement personnel continues to be a challenge of every police agency today. As new employees enter the field of law enforcement they face a stressful transition from civilian life into the unique culture of law enforcement. Whether you are in a civilian support roll or a new officer learning how to effectively communicate with your co-workers and the general public it is a foundational level skill that will have a significant role in determining ones short and long term professional success. This one day, 8-hour program, will help new officers and civilian employees identify the typical communication boundaries and barriers that employees encounter. The curriculum will also provide personnel with the necessary skill set in sustaining positive morale, while increasing work performance and reducing work related stress.  

 Topics Include:

  • How to handle the Rumor Mill  Communicating with Training Officers  (FTO’s, Mentors etc.)
  • Communicating across Generational Boundaries
  • Proper Communication due to shift schedules/conflicts (email communication, voicemails etc.)
  • Contributing as a Team Player
  • Working in a Union Environment
  • Handling Confidentiality
  • Communicating with the General Public and Difficult people
  • Customer Service  

**Cancellations for this class must be received by SLEA 35 days prior to the start of the program in order to avoid being billed!**

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Jim Kempinski
Program Manager

Voice: (630) 942-2939

Trisha Augustyn
Administrative Assistant

Voice: (630) 942-2295

General Information

Voice: (630) 942-2677
Fax: (630) 942-3766

 

The Technology Training Center at the Suburban Law Enforcement Academy (SLEA) now offers job-specific training, based on your job duties within the Law Enforcement or Education field.

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