Overview of interpersonal skills that enhance therapeutic communication. Skills of empathy, respect, concreteness, genuineness, appropriate self-disclosure and confrontation are addressed. Assessment, interviewing and de-escalation techniques are introduced.


See below for specific information about each course section:

HUMAN 1113-HYB03

Duration: 12 week session

Instructor: Tasha Johnson

Special Requirements: This is a hybrid course, so students will need to travel to campus to complete a portion of their required coursework.






For questions regarding this course, contact the instructor or COD Online support.

Credit Hours

4 credit hours (3 lecture hours, 2 lab hours)



Technical Requirements

Students must have regular access to the Internet and a computer. Courses are administered through Blackboard, so students will also need a compatible OS and browser. A list of recommended software can be found here.

Time Requirements

Students can expect to spend 12-14 hours each week completing the work required for the course.