HOSP  1140: Quality Management of Service

Applies the services concept to a total management improvement system in the hospitality industry. Analysis includes ethics, practices, and case studies of leading hotel companies.

 

 

 

 

 

 

 

 

 

To find out more about individual sections of this course, please use myACCESS.

 

For questions regarding this course, contact the instructor or COD Online support.

Credit Hours

3 credit hours (3 lecture hours)

Prerequisites

None listed. Check with instructor.

Technical Requirements

Students must have regular access to the Internet and a computer. Courses are administered through Blackboard, so students will also need a compatible OS and browser. A list of recommended software can be found here.