Frequently Asked Questions
What services are offered through the Counseling and Advising Office?
Counselors provide academic, career and personal counseling to students. You can meet with a counselor to discuss academic planning, career decision making, transfer information and strategies for college success. All appointments are confidential.
Academic Counseling helps you learn strategies that will help you be successful in college—developing strong skills in time management, understanding what is expected of you as a college student, setting goals, staying motivated, dealing with anxiety and learning how to adjust to the college environment. You can take course in Education 1115, College Success Skills – a two-credit hour course to help you develop your study skills. View Education program course descriptions
Career Counseling helps you identify your interests, skills, values, and preferences that link to potential career options. You will also learn what is necessary to plan and explore careers that match your unique characteristics. You may also want to enroll in Education 1105, Career Development – a two-credit hour class to help you with this process. View Education program course descriptions
Personal Counseling helps you build skills to deal with personal concerns, issues and stress that might be hindering your success in school. You can also learn how to improve communication skills, develop effective relationships and increase your problem solving skills. You may also want to enroll in Education 1110, Interpersonal Skills for Life and Work – a two-credit hour class to develop these skills. View Education program course descriptions
The Counseling and Advising Services Office is located in the Student Service Center (SSC), Room 3200.
Students may receive assistance in the following ways:
- Schedule an appointment at the Glen Ellyn Campus by calling (630) 942-2259.
- Students may contact a counselor via email.
- Schedule an appointment with a counselor at a Regional Center by contacting the off-campus location directly.
Where are counseling services available?
Counseling appointments can be made at the following locations at telephone numbers:
Glen Ellyn Campus: (630) 942-2259, press 3
Addison Center: (630) 942-4600
Carol Stream Center: (630) 942-4888
Naperville Center: (630) 942-4700
Westmont Center: (630) 942-4800
How do I prepare for placement tests?
As with any standardized type of testing, being prepared is very important. It is very helpful to get a good night’s sleep the night before and to have a nutritious meal prior to taking the test.
It is very important that you realize that the results of these tests will determine what courses you will be able enroll in initially at College of DuPage. Here are some reminders for taking standardized test:
- Take your time
- Focusing on each test question
- Consider taking tests on different days to achieve optimal results
If you have additional questions, call Counseling and Advising Services at 630-942-2259, press 3.
I am a new or continuing student. Where can I get help choosing classes?
Meet with a counselor for help in planning your curriculum, identifying your degree or certificate options and choosing classes. You will develop an Educational Plan that you can follow for future semesters.
As a continuing student, use your Degree Audit in your MyAccess account to review which courses you completed, how they apply to your degree and which courses you need in order to complete your degree or certificate. Use the “Search and Select” function in MyAccess to find the courses you want to take.
Consulting with a counselor can help you narrow down options and select choices that are a part of your academic plan. Plan to schedule your counseling appointment before registration begins by calling 630-942-2259, press 3.
When is the best time for me to register?
Registration is determined by the number of credits completed at COD. View registration information
Register on your assigned date for optimal course selection.
I am undecided about what I want to study. Where can I find information about the academic programs offered at College of DuPage and who can I talk to?
Counselors can help you with the decision-making process involving both your academic and career paths. All you need to do is to schedule an appointment by calling 630-942-2259, press 3.
As an undecided student, you may also consider enrolling in Education 1105, Career Development, a two- credit hour course or participate in a Career Exploration Workshop offered by Counseling.
What academic options do I have at COD in terms of degrees or certificates?
College of DuPage offers several degree options to fit your specific needs. View Degree Programs
Certificates are identified groups of courses for a specific program or interest area. View Certificate Programs
How do I choose a major/field of study?
Selecting a major or field of study is a personal decision made by considering your interests, skills, values and preferences. A counselor can assist you with this process. You can call 630-942-2259, select 3 to make an appointment with a counselor.
I have to complete Educational Plan for my Financial Aid Appeal. How do I do that?
An Educational Plan must be completed for Financial Aid Appeals and Discontinuance Reinstatement. You must follow the directions from Financial Aid, review your degree audit and develop a plan how you will complete your program/major. Bring your completed plan and other financial aid materials to your meeting with a counselor for a final review and signature.
- Check eligibility
- Review the Satisfactory Academic Progress Appeal
- Educational Plan Directions and Form
How do I finish my degree or certificate?
You need to run and review your Degree Audit that you can find under “Academic Profile” in your MyAccess account. This will demonstrate what courses you have completed, how they are applied to your degree, what courses remain to be completed and what remaining course options are available to you. These “remaining” courses are those that your need take to finish your degree or certificate.
I want to transfer to another college. What classes do I need to take before I transfer?
You will want to review the transfer guides for the colleges you are considering using your selected major/field of study. Once you have chosen your college, select courses that are identified in these guides. Meet with a college/university representative. View the visiting college/university calendar and search "College Representative Visits"
I am experiencing personal problems, how can you help?
Yes, College of DuPage offers a variety of counseling services. College of DuPage Student Success Counselors will work with you to address the personal issues that are interfering with your success in school. If you are struggling with on-going mental health issues, you may be referred to one of our Mental Health Counselors. You may schedule an appointment to meet with a counselor by coming to Counseling and Advising, Student Services Center, Room 3200 or by calling us at (630) 942-2259, press 3. If you have met with a counselor previously, you will also be able to use our online scheduling system. View more information
I am not doing well in my classes, can you help?
College of DuPage Student Success Counselors want to help you strategize about ways you can be more successful in your classes. Together we will explore behaviors and attitudes that help create successful outcomes. You may schedule an appointment to meet with a counselor by coming to Counseling and Advising, Student Services Center, Room 3200 or by calling us at (630) 942-2259, press 3. View more information
The College of DuPage Learning Commons offers assistance is reading, writing, speech, and math, along with tutoring in many subject areas. Visit the Learning Commons website for more information.
I have a learning disability; does College of DuPage offer help?
The Center for Access and Accommodations provides assistance for students with a documented learning disability. Visit the website for Access and Accommodations for more information.
Counseling and Advising has a specialist counselor who can meet with you. You may schedule an appointment to meet with the Disability Counselor by coming to Counseling and Advising, Student Services Center, Room 3200 or by calling us at (630) 942-2259, press 3.
How do I choose a career?
You can participate in self-assessment, take a class, sign up for a workshop or meet with a counselor for Career Counseling. One process is to look at personal attributes, interests, skills, preferences, aptitudes and values by enrolling Education 1105 Career Development (2 credits) or attending workshop through Continuing Education. A counselor can assist in determining the best options for you. To arrange a Career Counseling appointment, please contact Counseling and Advising Services at (630) 942-2259, press 3.
Where can I find information about careers?
You can discuss careers and obtain career information when you meet with a counselor. Call 630-942-2259, press 3 to schedule an appointment. Information can also be found at the College of DuPage Library in the College Career Information Center (CCIC).
What assistance do you provide for career changers?
A counselor at COD can work with you to identify your life experiences, any prior course work and assist in determining your next steps in a new career path. Career testing may be an option. To meet with a counselor for Career Counseling, please call 630-942-2259, press 3.
I am a student on academic probation and I want to continue my studies at COD. What do I need to do?
College of DuPage has Standards of Academic Progress that stipulate you must maintain a GPA of a 2.0 or above once you have completed 12 or more credit hours. If you do not meet the standard, you are placed on academic probation and you must see a counselor. At the counseling meeting, your counselor and you will discuss factors that have prevented you from being successful, as well as strategies for future success. Your counselor will issue a permit to register, if appropriate. You will remain on Academic Probation until your cumulative GPA reaches 2.0 or higher. You will need to meet with a counselor each semester until you achieve the Standards. To schedule a counseling appointment, call Counseling and Advising at 630-942-2259, press 3.
I am on Academic Suspension at College of DuPage and I want to continue my studies at COD. What can I do now?
When you have been on Academic Probation I and II, you will be placed on Academic Suspension I after you have a subsequent semester with a semester and cumulative Grade Point Average below 2.0. If you are on Academic Suspension I, you may not attend College of DuPage for one semester. If you are on Academic Suspension II, you are not allowed to return for one year. During this time, take time to reflect on your priorities and make decisions that will enable you to be more successful when your return. When you are ready to return to College of DuPage, you must meet with a counselor to discuss the changes you plan to make. At that time, the counselor will issue a permit to register, if appropriate. You will remain on Academic Probation until your cumulative GPA reaches 2.0 or higher. You will meet with a counselor each semester until you reach “Good Standing”. To schedule a counseling appointment, call Counseling and Advising at 630-942-2259, press 3.
I am having trouble registering for classes. It says I need to meet with a counselor. What do I need to do?
The message you are receiving indicates that you are not in good academic standing. You must meet with a counselor to discuss your academic standing and strategies for your future academic success. To schedule a counseling appointment, call Counseling and Advising at 630-942-2259, press 3.
Counseling and Advising Services
Student Services Center (SSC), Room 3200, (630) 942-2259
Hours for the Glen Ellyn campus:
Monday to Thursday: 8 a.m. to 7 p.m.
Please check with each off-campus center for their hours:
Summer Hours - May 30 to August 1
College of DuPage
425 Fawell Blvd., Glen Ellyn IL
60137 (630) 942-2800
2014 College of DuPage