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Business and Technology Division
(630) 942-2592
Program Information
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TRAVEL, TOURISM AND EVENT PLANNING 1121
Introduction to the Travel, Tourism and Meetings Industries
3 credit hours
Overview of the career opportunities within the travel, tourism and meeting planning industries. Includes airlines, cruise lines, tour operators, wholesalers, charter operations, hotel representatives, car rental agencies, tourist offices, meeting and convention planning companies, incentive travel, consolidators, travel agencies and home-based agents. Specific job titles and necessary skills are examined. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1122
Introduction to World Destinations
3 credit hours
Covers the seven continents of the world in general terms. Discusses basic geography terminology including map reading, time zones, and the location of major airports and cities. Examines companies serving these areas for tourism purposes. Analyzes cultural differences, weather and climate conditions from a traveler’s perspective. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1123
Fundamentals of Fares and E-Ticketing
3 credit hours
Domestic air travel basic terminology and documentation procedures including fares, tariffs, reservations, e-ticketing, airline computer Global Distribution Systems (GDS), and Internet capabilities. Examine the interrelationships of accomodations, car rentals, ground handlers, rail travel, air travel, and tours. (2 lecture hours, 2 lab hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1124
Introduction to Travel Communication and Business Etiquette
3 credit hours
Specialized industry interactive techniques and communication standards for travel and meeting planning arrangements. Includes various modes of information transmittal, protocols and professional etiquette for interpersonal interactions in the travel, tourism and meetings industries. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1126
North American Destinations
2 credit hour
In-depth study of North America including the United States, Canada, Mexico, and the islands in the Caribbean and Atlantic Ocean that are in proximity to the North American continent. Covers the location of major cities, airports and sea ports and the air, land and cruise companies serving these areas. Includes the location of important tourist attractions, unique land formations, climate data, the best time to visit the attractions, and how tour companies operate in these areas. Prerequisite: Travel, Tourism & Event Planning 1122 with a grade of “C” or better or consent of instructor (2 lecture hour)
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TRAVEL, TOURISM AND EVENT PLANNING 1127
European Destinations
2 credit hour
In-depth study of Europe and the Middle East. Covers the location of major cities, airports and sea ports and the air, land and cruise companies serving these areas. Includes the location of important tourist attractions, unique land formations, climate data, the best time to visit the attractions, and how tour companies operate in these areas. Prerequisite: Travel, Tourism & Event Planning 1122 with a grade of “C” or better or consent of instructor (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1128
Asian and South Pacific Destinations
2 credit hour
In-depth study of Asia and the South Pacific. Covers the location of major cities, airports and sea ports and the air, land and cruise companies serving these areas. Includes the location of important tourist attractions, unique land formations, climate data, the best time to visit the attractions, and how tour companies operate in these areas. Prerequisite: Travel, Tourism & Event Planning 1122 with a grade of “C” or better or consent of instructor (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1129
Central and South American Destinations
2 credit hour
In-depth study of Central and South America. Covers the location of major cities, airports and sea ports and the air, land and cruise companies serving these areas. Includes the location of important tourist attractions, unique land formations, climate data, the best time to visit the attractions, and how tour companies operate in these areas. Prerequisite: Travel, Tourism & Event Planning 1122 with a grade of “C” or better or consent of instructor (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1130
African Destinations
2 credit hour
In-depth study of Africa. Covers the location of major cities, airports and sea ports and the air, land and cruise companies serving these areas. Includes the location of important tourist attractions, unique land formations, climate data, the best time to visit the attractions, and how tour companies operate in these areas. Prerequisite: Travel, Tourism & Event Planning 1122 with a grade of “C” or better or consent of instructor (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1150
Outside Sales/Home Based
3 credit hours
Knowledge, insight, and appreciation of the distinctions between the terms Outside Sales Agent, Home-Based Agent, and Independent Contractor within the realm of the travel and tourism industry. Students will assess successful marketing strategies from travel industry professionals. Course may be taken two times for credit. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1202
Business Management for the Travel Professional
3 credit hours
Critical skills necessary to manage and succeed in the travel industry. Office routines, best business practices, compensation, operations, marketing, training, technology, legal issues, accounting, and strategic planning skills. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1209
Event Management
3 credit hours
Event management fundamentals for social, corporate and not-for-profit events. Plan, design, implementation and evaluation of events are covered. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1210
Introduction to Global Distribution Systems
3 credit hours
Fundamental computer entries to complete an airline reservation within a computer system. Includes the major airline Global Distribution Systems (GDS), their operation, and value to travel agents, outside sales agents, home-based agents and independent contractors. (2 lecture hours, 2 lab hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1820
Selected Topics
1 to 3 credit hours
Introductory exploration and analysis of selected topics with a specific theme indicated by course title listed in college Class Schedule. May be taken three times for credit as long as different topics are selected. (1 to 3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1821
Selected Topics II
1 credit hour
Introductory exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (1 lecture hour)
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TRAVEL, TOURISM AND EVENT PLANNING 1822
Selected Topics III
2 credit hours
Introductory exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1823
Selected Topics IV
3 credit hours
Introductory exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 1840
Independent Study
1 to 4 credit hours
Exploration and analysis of topics within the discipline to meet individual student-defined course description, goals, objectives, topical outline and methods of evaluation in coordination with and approved by the instructor. May be taken three times for credit as long as different topics are selected. Prerequisite: Consent of instructor (1 to 4 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2130
Airline Operations and Security Procedures
3 credit hours
Operations and security procedures for domestic and international airlines, airport policies for handling passengers and their baggage, and procedures for transporting pets and other live animals, denied boarding compensation and other service areas. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2201
Fundamentals of Meeting and Event Planning
3 credit hours
Introduction to meeting and event planning core concepts including goals and objectives, budgets, planners and vendors, facilities, and service providers. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2203
Incentive Travel and Planning
3 credit hours
Incentive travel and planning strategies, techniques, and current trends including program costs, program budgets, proposal writing, presentations, pre-trip and on-site operations, post-program evaluations, and planning incentive travel programs will be covered in this course. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2205
Meetings, Conventions and Trade Shows
3 credit hours
Study of policies, procedures, and techniques for the meeting, convention, and trade show management industries Prerequisite: Travel, Tourism & Event Planning 2201 with a grade of “C” or better, or equivalent (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2206
Contracts and Negotiations for Event Planning
1 credit hour
Identify contractual issues and negotiation tactics common to the meeting and event planning industry. (1 lecture hour)
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TRAVEL, TOURISM AND EVENT PLANNING 2207
Marketing for the Travel, Tourism and Meetings Industries
3 credit hours
Travel, tourism and meeting industries marketing principles. Includes market research, market segmentation and current trends along with strategies, positioning and marketing objectives. Students develop an industry marketing plan. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2210
Advanced Global Distribution Systems
3 credit hours
Covering the major airline Global Distribution Systems (GDS) with hands-on experience. Formats required to make itinerary changes, connection selections, fare quotes, reserve cars and hotels, and convert currency. Advanced booking procedures for reserving tour packages and cruises. Prerequisite: Travel, Tourism & Event Planning 1210 with a grade of “C” or better or consent of instructor (2 lecture hours, 2 lab hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2220
Internet Navigation Skills for the Travel Professional
3 credit hours
Examination and exploration of travel-related web sites including airlines, cruise lines, hotels, tour operators, government, weather and health organizations. Overview of the design, content and methods of navigation among these sites, and analysis of the various ways that the Internet impacts the travel industry. Students have a hands-on opportunity to build their own web site for their favorite travel destination. Prerequisite: Computer Information Systems 1110 or 1130 or equivalent or consent of Instructor (2 lecture hours, 2 lab hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2221
World Cultures and International Tourism Issues
3 credit hours
The impact of international cultural differences on the travel, tourism and meetings industries. Includes business ethics, protocols, values, social customs, cultural taboos and accepted standards of behavior chosen from countries with which the United States presently has travel agreements. Also covers current global problems and international issues related to travel, tourism and meeting planning. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2229
International Fares and E-Ticketing
3 credit hours
Advanced methods for evaluating and selling international airline reservations, airline tickets, and tours. Interpret international documentation requirements along with worldwide travel codes and terminology. Includes research and utilization of information on the Internet, in the Global Distribution Systems and in hotel, tour, and resource manuals. Prerequisite: Travel, Tourism & Event Planning 1121 with a grade of “C” or better, or equivalent or consent of instructor (2 lecture hours, 2 lab hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2230
Travel Sales and Customer Service
3 credit hours
Sales techniques related to the travel, tourism and meetings industries and strategies for building customer service skills. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2236
Cruise Industry Sales Specialization
3 credit hours
Study of the cruise line industry with analysis of contemporary cruising, marketing strategies and documentation. Includes evaluation of types of ships, styles, sizes, itinerary selection and destinations. Cruise Lines International Association (CLIA) members cruise lines will be evaluated. Credit towards CLIA certification available. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2240
Tour Escorting, Planning and Operations
3 credit hours
Wholesale and group tour operations, including the initiation and development of tours and vacation packages, generating group business via travel agency sales, marketing travel products to the retail industry, and reviewing documentation preparation. Basic theories and strategies related to tour escorting are covered. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2250
Tour Escorting, Planning, and Operations Practicum
3 credit hours
Wholesale and group tour operations with hands-on experience. Students will prepare a comprehensive plan and implement an actual tour package to a vacation destination. Course culminates with the tour based on students' plan. Recommended course: Travel, Tourism & Event Planning 2240 (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2820
Advanced Selected Topics
1 to 3 credit hours
Advanced exploration and analysis of selected topics with a specific theme indicated by course title listed in college Class Schedule. May be taken three times for credit as long as different topics are selected. (1 to 3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2821
Advanced Selected Topics II
1 credit hour
Advanced exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (1 lecture hour)
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TRAVEL, TOURISM AND EVENT PLANNING 2822
Advanced Selected Topics III
2 credit hours
Advanced exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (2 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2823
Advanced Selected Topics IV
3 credit hours
Advanced exploration and analysis of selected topics with a specific theme indicated by course title listed in college course schedule. May be taken three times for credit as long as different topics are selected. (3 lecture hours)
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TRAVEL, TOURISM AND EVENT PLANNING 2860
Internship (Career & Technical Education)
1 to 4 credit hours
Course requires participation in Career and Technical Education work experience with onsite supervision. Internship learning objectives are developed by student and faculty member, with approval of employer, to provide appropriate work-based learning experiences. Credit is earned by working a minimum of 75 clock hours per semester credit hour, up to a maximum of four credits. Prerequisite: 2.0 cumulative grade point average; 12 semester credits earned in a related field of study; students work with Career Services staff to obtain approval of the internship by the Associate Dean from the academic discipline where the student is planning to earn credit.
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TRAVEL, TOURISM AND EVENT PLANNING 2865
Internship - Advanced (Career & Tech Education)
1 to 4 credit hours
Continuation of Internship (Career and Technical Education). Course requires participation in Career & Technical Education work experience with onsite supervision. Internship learning objectives are developed by student and faculty member, with approval of employer, to provide appropriate work-based learning experiences. Credit is earned by working a minimum of 75 clock hours per semester credit hour, up to a maximum of four credits. Prerequisite: 2.0 cumulative grade point average; 12 semester credits earned in a related field of study; students work with Career Services staff to obtain approval of the internship by the Associate Dean from the academic discipline where the student is planning to earn credit.
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