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Notice: College of DuPage is closed for Thanksgiving Recess from Thursday, Nov. 27, to Sunday, Nov. 30. The College will reopen on Monday, Dec. 1.

Intelligent Message Filtering

To combat the influx of unsolicited e-mail messages, also known as junk e-mail or spam, the Exchange e-mail server has been integrated with Intelligent Message Filtering (IMF) to help filter and manage the amount of spam being sent to your mailbox.

Intelligent Message Filtering will move all your messages that it considers to be junk e-mail to a folder in your mailbox labeled “Junk E-mail.” IMF determines this by assigning a rating to messages based on the regularity of word associations, and identifies spam by monitoring what kind of messages users designate as junk mail.  Messages receiving a high rating are regarded as spam, and moved to the Junk E-mail folder.

Since IMF may move some legitimate messages to the Junk E-mail folder, such as email from listservs or news letters, you should monitor the messages being filtered to that folder.  (Messages in the Junk E-mail folder older than 90 days will be automatically deleted.) 

Enabling Intelligent Message Filtering

To enable IMF and filter junk e-mail:

  1. Log onto Outlook Web Access: http://mail.cod.edu
  2. From the navigation pane on the left, click the Options button
  3. Scroll down to the Privacy and Junk E-mail Prevention section
  4. Checkmark Filter Junk E-mail.
  5. Click the Save and Close button on the toolbar


Be sure to check the Junk E-mail folder regularly to ensure you do not miss messages that you want to receive

Managing Junk E-mail lists

To manage messages received in your inbox and Junk E-mail folder, you can identify which addresses should be added to a “Safe Sender”, “Safe Recipient”, or “Blocked Sender” list.  To mange the lists:

    1. Log onto Outlook Web Access: http://mail.cod.edu 
    2. From the navigation pane on the left, click the Options button
    3. Scroll down to the Privacy and Junk E-mail Prevention section
    4. Click Manage Junk E-mail lists
    5. Click the View or Modify List drop-down to modify your Safe Senders, Safe Recipients, andBlocked Senders lists   
      • To add an address to a list, click Add, type the e-mail address or domain in the text box, and then click OK.
      • To modify an address in a list, select the address, and then click Edit. Change the entry, and then click OK.
      • To remove an address in the list, select the entry, click Remove, and then click OK
      • To include your contacts as safe senders, select the Trust e-mail from your contacts check box.
      • To Treat all e-mail as Junk E-mail unless it has come from a member of your Safe Senders or Safe Recipients lists, select the check box.
    6. Click the Save and Close button at the top of the window, or your changes will not be saved.
 

Outlook 2003 users, go to "IMF Tips for Outlook 2003 Users" for additional e-mail tips.

Contact Information


Faculty/Staff Helpdesk
630-942-4357
helpdesk@cod.edu

Student Helpdesk
630-942-2999
studenthelp@dupage.edu

Hours for Fall and Spring Semesters*

Monday to Friday: 7:30 a.m. to 10 p.m.

Saturday: 8 a.m. to 5 p.m.

Sunday: 11 a.m. to 8 p.m.

*Please note the hours may differ on holidays or when classes are not in session. Please contact the department for operating hours during these times.