Guide to Student Email

Sections:

Getting started with MyACCESS, Blackboard and Student Email
How students log in
Email Basics
Setting up inbox rules to forward email
Accessing email on your mobile phone
Using Other Email Programs to Access your Email (POP3/IMAP settings)
Mailbox, Message, and Recipent Limits
Getting Additional Help

How students log in

To access the site click here: email system.

Enter your MyACCESSid@dupage.edu when prompted for a Windows Live ID.

(Don't forget to include the @dupage.edu part of your ID)

Use your MyACCESS password when prompted for your password.

View the video: How students log in

Email Basics

This video gives an overview of how to use the basic functionality of the student email system.

View the video: Using email

Forwarding your email to another account

This video gives an overview of how to use inbox rules to forward your @dupage.edu email to another account.

View the video: Forwarding your email or view this webpage for a text version of the instructions.

Accessing your email on your mobile phone

Instructions for accessing your @dupage.edu email account on your mobile phone are available.

Using Other Email Clients to Access your Email (POP3 and IMAP settings)

This online help page provides instructions for configuring other email clients to access your @dupage.edu email account.

In additon, POP3 and IMAP settings are explained here.

Message, Mailbox, and Recipient Limits

This helpful guide explains limits imposed by the student email system.

Message, Mailbox, and Recipient Limits for Outlook Live @ Edu

Getting help

In addition to the tutorials and frequently asked questions found above, the student email system contains an online help system. The help system can be found in the upper right hand corner of the screen by clicking on the "?" icon.

In addition, students can contact the Student Support Help Desk at 630-942-2999, via e-mail at studenthelp@dupage.edu, or in person in the Academic Computing Center (SRC 3000) or in the K Building Computer Lab (K123) for assistance with Student Email.

The hours of the Student Support Help Desk are:

- Monday - Friday: 7:30 a.m. to 10:00 p.m.
- Saturday: 8:00 a.m. to 5:00 p.m.
- Sunday: 11:00 a.m. to 8:00 p.m.

The Student Support Help Desk will only be able to assist with questions regarding use of MyACCESS, student email, Blackboard, the portal and accessing the wireless network. For questions about homework, students will be referred to their instructor.