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Ask a Librarian

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Do you need help doing research? The C.O.D. Library can provide assistance both in-person and online. We're here to assist you using any one of the methods listed below.

In-Person

 The Library Reference Center desk is staffed during all Library hours. Librarians in this area can answer any of your research questions.

Phone

 Librarians are also available during all Library hours via phone at (630) 942-3364.

E-Mail

The Library's e-mail reference service is available to all C.O.D. Library cardholders. Fill out the form with as much information as possible and a Library staff member will e-mail you back by the next business day. If your question requires more time, you will be notified.

C.O.D. Library cardholders can also check our FAQ Database -- you might find an answer right now!

Instant Messaging/Chat

Use the Library's chat reference service to ask us questions using a variety of IM/chat clients or through our website.

This service is generally available during the following times:

Monday through Thursday: 7:45 a.m. to 10 p.m.
Friday: 7:45 a.m. to 4:30 p.m.
Saturday: 9 a.m. to 4:30 p.m.
Sunday: Noon to 6 p.m.

Use the button below to launch a Library chat session:


Or use you favorite chat service to connect with the Library:

AOL Instant Messenger
Screen name: textcod

Yahoo!
Screen name: askcod1


MSN
Screen name: askcod1

Google Talk
Screen name: askcod1

Jabber
Screen name: codlibrary@hab.la

SMS/Text

To contact the Library via SMS/text, just text:

textcod your question

to 265010

Text askcod1 to 265010 to text the Library

Please note, depending on your mobile service plan, sending and receiving text messages may result in charges from your mobile provider.

265010 is the short code for AIM. You send a text message to our special AIM buddy name, textcod, and we receive it as an instant message. Our reply comes to your phone as a text message.


Home > Ask a Librarian

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