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Customer Service Research Guide

Library Catalog

Enter the following topics as SUBJECT in the COD Library catalog to locate print and audio-visual materials on customer service topics:

Databases

The following business databases are useful for finding articles in magazines and newspapers on customer service topics.

This database is useful for finding information about specific companies. All databases require a College of DuPage library card to access from off-campus.

Internet Sites

These web sites have interesting articles on management and customer service topics.

Citing Sources

Use these resources to create a bibliography in proper format - under "Research Help" on the Library web site.


Christine Kickels, Reference Librarian
SRC 3044
60-942-2313
kickels@cod.edu

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